Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Standard Hours
Flexible
Benefits
Paid Time Off
Paid holidays
Flexible work schedules
Medical insurance
Dental Insurance
Vision Insurance
AD&D insurance
Group Life Insurance
flexible spending accounts
Matched 401(k) retirement plan
Early release days
work anniversary bonuses
Tuition Reimbursement
Public Service Loan Forgiveness eligibility
employee assistance plan
Home ownership assistance program
Casual work environment
Professional growth opportunities
Career development opportunities
Job Description
Interfaith Community Services is a well-established nonprofit organization founded in 1979, dedicated to empowering individuals and families in need by providing essential resources and services with compassion and integrity. Based in North San Diego County, Interfaith serves as a critical lifeline for thousands of people facing hunger, homelessness, and poverty. With over 250 diverse faith community partners, more than 650 recurring volunteers, and a growing team of over 200 staff members, this organization is recognized as the most comprehensive social services agency in the region. Every year, Interfaith provides crucial help to over 17,000 community members, offering both immediate safety... Show More
Job Requirements
- high school diploma or GED
- 1+ year of relevant work experience
- experience with a multi-line phone system
- ability to exercise confidentiality and maintain boundaries
- excellent written and verbal communication skills
- highly organized
- demonstrate attention to detail
- ability to manage multiple deadlines
- work effectively under pressure
- ability to work in a team
- working knowledge of MS Office
- ability to communicate effectively in a diverse environment
- ability to multi-task
- ability to work quickly and independently
- ability to prioritize and problem-solve
- ability to maintain professional boundaries with clients
- ability to maintain confidentiality
- ability to work onsite in Escondido
- ability to sit, stand, walk, bend, kneel frequently
- ability to lift up to 30 pounds occasionally
- ability to operate office equipment safely
Job Qualifications
- high school diploma or GED
- 1+ year of relevant work experience
- experience with a multi-line phone system and high volume of calls and visitor traffic preferred
- bilingual (English/Spanish) preferred
- ability to establish and maintain professional boundaries with clients
- strong customer service skills
- excellent written and verbal communication skills
- highly organized and detail-oriented
- experience managing multiple deadlines and working effectively under pressure
- experience working with a collaborative team
- working knowledge of MS Office (Word, Excel, and Outlook)
- ability to communicate effectively among a diverse workforce and maintain sound working relations at all levels
- work with spirit of enthusiasm, teamwork, cooperation and a sense of urgency
- maintain a high degree of confidentiality
- ability to multi-task efficiently and independently
- ability to anticipate needs, prioritize work and solve problems
Job Duties
- Receives, directs and relays incoming calls, messages and faxes
- answers all incoming calls and handles inquiries in a professional and supportive manner
- redirects calls as appropriate and takes adequate messages when required
- greets, assists and directs clients, residents, and visitors with a smile and in a positive manner, directing individuals to the appropriate staff member
- maintains vigilance and awareness of all activity in the lobby area to ensure client and staff safety
- maintains an accurate filing system for client files and all general correspondence
- performs data entry, including verifying information and resolving discrepancies, in a timely and accurate manner
- enters client information into databases accurately and proficiently
- restricts entry into the reception area to authorized staff and individuals
- provides administrative support to all staff and programs as requested
- sorts and distributes client mail
- provides oversight to the client computer lab
- other duties as assigned by the supervisor
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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