Job Overview
Benefits
Equal opportunity employer
Job Description
Our organization is a respected community-based establishment dedicated to providing outstanding services and support to residents in a welcoming and engaging environment. We are committed to fostering an inclusive atmosphere where residents, families, and guests feel valued and cared for. The community serves a diverse group of individuals, including elder members and those with specific needs, ensuring a respectful and supportive setting for all. Our team prides itself on delivering exceptional customer service, maintaining open and effective communication, and enhancing the overall quality of life for everyone within our community.
The role of the Receptionist is vital as the ... Show More
The role of the Receptionist is vital as the ... Show More
Job Requirements
- Must have experience working as receptionist
- experience with and/or sensitivity to the needs of elders or disabled individuals
- must be at least 16 years old
- must enjoy socializing with residents, family members, guest, and the public
Job Qualifications
- Experience working as receptionist
- experience with and/or sensitivity to the needs of elders or disabled individuals
- strong communication and interpersonal skills
- ability to manage multiple tasks efficiently
- proficiency with basic office equipment and software
- friendly and approachable demeanor
- high school diploma or equivalent
Job Duties
- Providing exceptional customer service
- monitor lobby areas and ensure that all visitors, residents and guests are treated in an informed, warm and friendly manner
- answer telephone, transfers call, provides information, and records messages in an accurate, professional, and efficient manner
- act as the point of reference for residents/families/guests and vendors who may need assistance or information and attend to their wishes and requirements
- assist with any activities or events that would be taking place in and around the lobby area (i.e. word games, knitting clubs, wine, and cheese socials, etc.)
- assist residents in scheduling of services in and out of the community
- assist with word processing tasks, such as preparing and maintaining current resident directories
- handle emergency situations in an informed, calm, and efficient manner
- perform other receptionist tasks, as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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