Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401K with company match
competitive pay
opportunities for career growth
Professional development support
clean and safe work environment
Training sessions
team-oriented culture
Job Description
Andretti Indoor Karting & Games is a premier family entertainment company that specializes in providing high-energy, exhilarating experiences through innovative indoor karting on multi-level tracks, immersive multiplayer virtual reality simulators, an exciting arcade, and vibrant event spaces paired with exceptional dining options. Operating with locations across Florida, Georgia, Texas, and Arizona, Andretti Indoor Karting & Games continues to expand throughout the United States, aiming to be a market leader in family-friendly entertainment. Known for its commitment to excellence, cleanliness, and outstanding customer service, the company fosters an environment where both guests and employees feel valued and inspired to succeed. This... Show More
Job Requirements
- High school diploma or equivalent
- desire and ability to be pleasant, upbeat and sociable throughout the workday
- ability to work a varied schedule including days, nights, holidays and weekends
- ability to stand or walk for extended periods
- ability to lift up to 15 lbs regularly and occasionally up to 50 lbs
- ability to perform functions requiring organization, bending, reaching, turning, lifting and climbing
- ability to communicate quickly and accurately
- ability to work in environments with bright, dim or flashing lights and loud sounds
- manual dexterity to operate necessary equipment
- ability to understand, follow and maintain safety standards at all times
Job Qualifications
- High school diploma or equivalent
- prior guest service or hospitality experience is preferred
- ability to communicate clearly and professionally
- knowledge of Microsoft Office Suite
- strong customer service skills
- ability to work as a team player
- understanding of safety and security procedures
Job Duties
- Welcome visitors by greeting them in person, email or the telephone
- answer the telephone within the 2-ring guideline and follow up on any calls missed
- check, respond and disperse any voicemails or messages received to the appropriate persons
- communicate and screen calls for department manager and other Andretti management personnel
- maintain office security by following safety procedures and controlling access to reception desk
- perform clerical receptionist duties such as filing, faxing, photocopying and transcribing
- receive and sort daily mail and deliveries
- create and run documents using any Microsoft Office Suite application
- anticipate and respond to guests in a friendly and positive manner with a sense of urgency
- assist with guest recovery and notify manager to ensure positive guest experiences
- constant working knowledge of Andretti brand, product and policies and procedures
- communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers
- work as a team player in meeting guests’ needs, and actively contribute to the efforts of other departments
- observe, instruct and monitor guests for safety and guideline adherence
- attend all required department and company meetings and training sessions
- maintain a clean and safe work area in compliance with Andretti Indoor Karting & Games policies and procedures
- be aware and knowledgeable of facility emergency procedures
- perform opening, running and closing department duties as assigned
- prior guest service or hospitality experience is preferred
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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