Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Commuter Benefits
Job Description
Advocates is a dedicated nonprofit organization committed to empowering individuals and fostering inclusion within the community. Established with the mission to support and enable people from diverse backgrounds, Advocates provides a welcoming environment where respect and dignity are paramount. Advocates emphasizes teamwork, community engagement, and human rights, continually striving to enhance the quality of life for the individuals they support. The organization takes pride in cultivating a diverse and inclusive workplace culture that celebrates multiple dimensions of diversity such as race, ethnicity, gender identity, sexual orientation, and ability. As a respected presence in Framingham, MA, Advocates engages with a wide... Show More
Job Requirements
- High school diploma or GED
- Minimum one year experience in customer service
- Strong communication skills
- Ability to handle multiple clerical tasks
- Proficiency with computer applications
- Good organizational skills
- Punctual and reliable
- Ability to maintain a neat and welcoming reception area
- Commitment to diversity and inclusion
- Ability to follow agency policies and procedures
Job Qualifications
- High school diploma or equivalent
- One year experience in a customer service environment
- Demonstrated understanding of and competence in serving culturally diverse populations preferred
- Excellent verbal and written communication skills
- Familiarity with American Sign Language or willingness to learn preferred
- High energy level
- Superior interpersonal skills
- Ability to function effectively in a team atmosphere
- Strong computer knowledge
- Ability to read and speak English
- Ability to perform each essential duty satisfactorily
Job Duties
- Responsible for the daily open and close of the office
- Ensure reception area is neat and clean, conference rooms and kitchen areas are in order
- Answer all incoming telephone calls and direct the caller to the appropriate individual
- Provide callers with information such as company address, directions, fax numbers, and website
- Greet and direct all visitors to the agency
- Maintain conference room schedules for corporate office
- Receive, sort, and forward all incoming mail
- Stamp and prepare all outgoing mail
- Coordinate the pick-up and delivery of express mail services
- Distribute checks to employees and clients with proper authorization
- Process the daily deposit for accounts receivable ensuring accuracy by cost center
- Manage the ordering, receiving, stocking, and distribution of office supplies
- Handle office supply budgeting and track spending for all cost centers
- Attend meetings with vendors as required
- Assist with clerical duties such as photocopying, faxing, and collating
- Attend and actively participate in supervision and team meetings
- Assist with meeting set-ups, preparation, and transcription
- Update office directory on an ongoing basis
- Ensure individuals supported are treated with dignity and respect according to human rights policy
- Perform all duties in accordance with agency policies and procedures
- Adhere to all principles related to the Advocates Way
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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