Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.75 - $16.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
In-service training
friendly work environment
Job Description
This job opening is at a healthcare facility specializing in the care of elderly and disabled residents, operating primarily as a nursing facility. The establishment prides itself on providing quality care while ensuring a welcoming and comfortable environment for both residents and visitors. Known for maintaining a team-oriented atmosphere, the organization values employees who contribute not only through their functional roles but also through excellent customer service, professionalism, and interpersonal skills. The facility is committed to upholding residents' rights and adhering strictly to its policies and procedures, which underpins every staff member's duties and conduct.
The position availab... Show More
The position availab... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or receptionist role preferred
- Ability to operate telephone and paging systems
- Strong verbal communication skills
- Ability to maintain confidentiality
- Physical ability to perform work tasks as required
- Willingness to attend in-service education programs
- Compliance with residents' rights and facility policies
Job Qualifications
- Organized and detailed in work performance
- Good communication skills with excellent self-discipline and patience
- Genuine caring for and interest in elderly and disabled people
- Familiarity with healthcare facility policies and resident rights
- Ability to perform essential duties as outlined
- Capacity to manage telephone and visitor operations efficiently
Job Duties
- Manages the telephone and switchboard
- Operate paging/telephone system as required
- Answers calls timely and courteously
- Directs calls promptly and accurately
- Assists visitors upon arrival to the facility
- Greets visitors upon entry courteously
- Assists visitors by giving directions or contacting their host
- Ensures all visitors/vendors sign in
- Demonstrates customer service skills in every interaction via phone or in person
- Maintains neat and orderly work area
- Performs other clerical duties as assigned
- Assists administrator or others with special tasks or projects
- Handles mail and filing as needed
- Prepares informational packets and brochures
- Assists with administrative duties including filing, posting accounts, data entry
- Orders supplies as directed
- Attends in-service education programs
- Maintains confidentiality of resident and facility information
- Protects residents from neglect, mistreatment, and abuse
- Protects personal property of residents
- Follows supervisor or administrator directions
Job Qualifications
Experience
No experience required
Job Location
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