Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible work environment
Job Description
PacificSource is a well-established health insurance company dedicated to helping its members access quality, affordable healthcare. With a commitment to inclusivity, diversity, and social justice, PacificSource promotes an equitable and respectful work environment where individual talents and strengths are nurtured. The company values open communication, teamwork, and active participation in community improvement both internally and externally. PacificSource’s culture emphasizes integrity and responsibility to customers, fostering an environment where creativity, innovation, and the pursuit of excellence thrive. As an equal opportunity employer, PacificSource ensures that all qualified applicants receive fair consideration without discrimination based on veteran status, disability, race, religion, gender... Show More
Job Requirements
- High school diploma or equivalent
- one year of multiline phone experience and or reception duties preferred
- typing and 10-key skills required
- good organizational and communication skills
- ability to maintain confidentiality
- ability to work inside a general office setting
- physical ability to sit stand stoop bend and perform repetitive motions
- ability to read and comprehend English
- excellent interpersonal skills
Job Qualifications
- High school diploma or equivalent
- one year multiline phone experience and or reception duties preferred
- typing and 10-key skills required
- computer skills preferred
- good organizational skills
- effective communication skills
- ability to work well in a team environment
- knowledge of privacy policy and HIPAA regulations preferred
Job Duties
- Answer incoming calls in a prompt courteous manner
- assist callers by quickly determining needs and directing calls appropriately
- communicate efficiently in obtaining giving and exchanging information
- greet and direct visitors
- assure guests are identified and registered before access to secured areas
- partner with building maintenance for office cleanliness
- coordinate office vendors
- receive premium payments prepare receipts and secure premiums
- maintain a professional lobby appearance
- assist in developing and maintaining policies and procedures
- complete clerical duties such as address changes documentation and packet preparation
- maintain office supply inventory and order supplies
- attend to safety of employees and guests
- provide front line communication in urgent situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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