
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $40,000.00 - $76,000.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
emotional well-being support
Retirement Plan
Paid Time Off
Parental leave
Charitable giving match program
educational assistance
Job Description
Fidelity Investments is a global financial services company known for its commitment to innovation, integrity, and client-focused solutions. With decades of history and significant global presence, Fidelity provides a wide range of financial products and services, including investment management, retirement planning, brokerage services, and wealth management. The company is recognized for fostering a supportive and inclusive work environment that encourages professional growth and a collaborative culture. Fidelity’s Global Security Operations team plays a crucial role in maintaining a safe and secure environment for its employees, visitors, and customers, ensuring that the organization’s reputation and operations are protected at all times.Show More
Job Requirements
- 1-3 years of relevant customer experience
- preferred bachelor's degree
- ability to work nights, weekends, and holidays
- ability to pass a full background check
- proficiency in English
- no immigration sponsorship available
- strong organizational skills
- basic first aid and CPR certification preferred
- ability to perform multiple tasks simultaneously
- must be legally authorized to work in the country
- ability to maintain confidentiality and professionalism
Job Qualifications
- 1-3 years of prior experience in a customer experience or related role
- preferred bachelor's degree in a related field of study
- strong interpersonal skills and keen observation abilities
- ability to perform effectively under stressful conditions
- excellent verbal and written communications skills in English
- proficiency in MS Office programs and ability to learn security-related access control software
- demonstrated adaptability to address emerging needs
- positive and team-oriented attitude
- exceptional communication and social skills
- demonstrate integrity, dependability, responsibility, accountability, self-awareness, and strong work ethic
- highly motivated with a can-do approach and collaborative team-oriented problem-solving attitude
Job Duties
- Warmly greet and welcome visitors
- manage the visitor management system or entry log
- perform all building access and check-in procedures including issuing badges
- maintain vigilance and promptly report any suspicious behavior or unattended objects
- identify and report potential hazards and security issues
- demonstrate effective verbal communication skills and active listening abilities
- utilize life safety equipment and administer basic first aid and CPR
- perform administrative tasks as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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