Belle Forest Animal Hospital logo

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid parental leave
401(k) with discretionary contribution
Team member pet discounts
Emotional wellbeing support
CE stipends
Grant Circle relief fund

Job Description

PetVet Care Centers' Belle Forest Animal Hospital is a premier veterinary care facility dedicated to providing exceptional medical services to a broad spectrum of animal patients including dogs, cats, and exotic animals. Known for its supportive and close-knit team with remarkably low staff turnover, Belle Forest Animal Hospital offers a vibrant and positive working environment that energizes and inspires all veterinary care professionals and animal lovers alike. The hospital is part of PetVet Care Centers, a nationwide network of over 420 locally led hospitals with a workforce exceeding 11,000 team members. PetVet Care Centers is committed to a Culture of... Show More

Job Requirements

  • High school diploma or GED required
  • knowledge of clerical procedures
  • ability to organize files and records
  • 1 year experience in veterinary or related field preferred
  • excellent customer service skills
  • accurate cash handling
  • strong multitasking skills with attention to detail
  • ability to stand, walk, climb, and lift up to 50 pounds
  • ability to work at a keyboard or workstation for extended periods

Job Qualifications

  • High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
  • knowledge of clerical procedures and ability to organize files and records
  • 1 year experience in veterinary or related field doing reception work preferred
  • excellent customer service skills, providing courteous and prompt assistance
  • accurate cash handling and cashiering abilities
  • strong multitasking skills with attention to detail
  • ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

Job Duties

  • Provides excellent customer service in-person, over the phone, and during high-stress situations
  • manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments
  • handles basic medical emergencies for pets and owners, ensuring safety and well-being
  • assists with medication pickups, inquiries, and provides information about services and products
  • inputs and manages data in practice management software, including billing and accounts
  • assists with retail sales, weighing pets, processing faxes, and maintaining records
  • reconciles cash drawer and performs end-of-day duties for accurate financial transactions

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.