Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $16.53
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Job Description
Camping World is a leading retailer in the outdoor and recreational vehicle industry, committed to providing customers with a wide range of products and services that enhance their camping and outdoor experiences. Established as a trusted name in the sector, Camping World operates numerous locations across the country, offering everything from RV sales and service to camping gear and accessories. The company prides itself on delivering exceptional customer service and fostering a welcoming environment for outdoor enthusiasts of all levels. With a strong emphasis on community and customer satisfaction, Camping World continues to grow its footprint and product offerings to... Show More
Job Requirements
- High School education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal skills
- Strong ability to take initiative and leadership skills
- Strong sense of personal responsibility and reliability
- Strong organizational skills and ability to multitask
- Ability to effectively serve a diverse client base
- Computer skills including MS Office
- Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High School education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Proficient computer skills including MS Office
- Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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