Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
401K with company match
Paid Time Off
professional development and training support
competitive pay
safe work environment
team-oriented atmosphere
Career growth opportunities
Job Description
Andretti Indoor Karting & Games is a premier family entertainment center known for its cutting-edge indoor karting experiences, immersive virtual reality simulators, and vibrant arcade games. With locations scattered across Florida, Georgia, Texas, and Arizona, this company is rapidly expanding its footprint while maintaining a firm commitment to customer satisfaction and safety. Renowned for its commitment to delivering an exhilarating and fun atmosphere, Andretti Indoor Karting & Games offers guests not just entertainment but a complete experience featuring multi-level tracks, event spaces, and on-site restaurants. This company takes pride in its spotless venues and a team of warm, knowledgeable members... Show More
Job Requirements
- High school diploma or equivalent
- desire and ability to be pleasant, upbeat and sociable throughout the workday
- ability to work a varied schedule including days, nights, holidays and weekends
- ability to walk or stand for extended periods of time
- ability to lift up to 15 lbs on a regular basis
- ability to perform physical functions including bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs
- ability to communicate quickly and accurately
- ability to work in environments with bright, dim or flashing lights and loud sounds
- manual dexterity to operate necessary equipment
- ability to understand, follow and maintain safety standards at all times
Job Qualifications
- High school diploma or equivalent
- prior guest service or hospitality experience is preferred
- ability to work varied schedules including days, nights, holidays and weekends
- strong communication skills
- proficiency in Microsoft Office Suite
- ability to provide friendly and positive guest interactions
- knowledge of safety procedures
- team player with enthusiasm for customer service
Job Duties
- Welcome visitors by greeting them in person, email or the telephone
- answer the telephone within the 2-ring guideline and follow up on any calls missed
- check, respond and disperse any voicemails or messages received to the appropriate persons
- communicate and screen calls for department manager and other Andretti management personnel
- maintain office security by following safety procedures and controlling access to reception desk
- perform clerical receptionist duties such as filing, faxing, photocopying and transcribing
- receive and sort daily mail and deliveries
- create and run documents using any Microsoft Office Suite Application
- anticipate and respond to guests in a friendly and positive manner with a sense of urgency
- assist with guest recovery and notify manager to ensure positive guest experiences
- constant working knowledge of Andretti brand, product and policies and procedures
- communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers
- works as a team player in meeting guests’ needs, and actively contributes to the efforts of other departments
- observe, instruct and monitor guests for safety and guideline adherence
- attend all required department and company meetings and training sessions
- maintain a clean and safe work area in compliance with Andretti Indoor Karting & Games policies and procedures
- be aware and knowledgeable of facility emergency procedures
- perform opening, running and closing department duties as assigned
- prior guest service or hospitality experience is preferred
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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