Epiq Systems, Inc. logo

Epiq Systems, Inc.

Receptionist

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Range $18.19 - $25.34
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
annual bonus eligibility
Career development opportunities
Diversity and inclusion initiatives

Job Description

Epiq is a leading global provider of technology-enabled services and solutions to the legal profession. Renowned for partnering with AmLaw 100 firms and other prestigious legal entities, Epiq delivers comprehensive services ranging from litigation and eDiscovery to risk and compliance. The company is celebrated for its innovative approach, commitment to client service, and dynamic workplace culture that supports its employees' growth and success. With a presence in multiple countries, Epiq operates at the cutting edge of legal services technology, empowering clients to manage their legal and business obligations efficiently and effectively.

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Job Requirements

  • High school diploma or GED
  • Minimum of 2 years work experience preferably as a front desk receptionist in a law firm or extensive front of house experience in a law firm or other professional office setting
  • Ability to multitask with attention to detail
  • Ability to handle complaints with professionalism, patience, and diplomacy
  • Working knowledge of MS Word, Excel and Outlook
  • Ability to lift or move 40 lbs or greater
  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
  • Ability to walk, bend, kneel, stand or sit for an extended period of time
  • Scheduled hours: 8:30 AM to 5:30 PM, Monday - Friday (in office / no remote work)

Job Qualifications

  • High school diploma or GED
  • Minimum of 2 years work experience preferably as a front desk receptionist in a law firm or extensive front of house experience in a law firm or other professional office setting
  • Previous experience in a client service field preferred
  • Working knowledge of MS Word, Excel and Outlook
  • Ability to handle complaints with professionalism, patience, and diplomacy
  • Strong multitasking skills with attention to detail

Job Duties

  • Work closely with the client's staff to assist with front office
  • Answer incoming telephone calls and forward to the appropriate person
  • Take accurate and complete messages for those who are unavailable
  • Promptly greet and announce visitors in a friendly and business-like manner
  • Maintain a neat and organized reception desk and front lobby area
  • Order and stock supplies as needed
  • Perform other administrative duties as requested
  • Support office mailing services including printing, binding, and handling UPS/USPS/FedEx packages

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.