
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
Comprehensive benefits program
generous PTO
Participation in public service loan forgiveness program
Wellness Program
Compassionate supportive team culture
opportunities for professional development
Healthy work life balance
Job Description
Elizabeth Layton Center (ELC) is a highly respected Certified Community Behavioral Health Clinic (CCBHC) with locations in Ottawa and Paola, Kansas. As a CCBHC, ELC follows a comprehensive model of care that integrates accessible behavioral health services with physical health services, designed to meet the diverse needs of the communities it serves. The organization's core mission is to provide compassionate, quality care to underserved populations, addressing the unique situations and life experiences that affect these groups. ELC prides itself on being a community-oriented provider recognized for its coordinated care approach, fostering wellness and recovery across multiple dimensions of health. The... Show More
Job Requirements
- Graduation from high school or the equivalent
- previous clerical or general office experience or training required
- previous computer, typing and data entry experience required
- previous customer service experience required
- successful completion of required background checks
- ability to perform tasks accurately, effectively and in a timely manner
- ability to understand and follow oral and written instructions accurately
- ability to establish and maintain effective working relationships
- ability to be pleasant, friendly, and helpful to staff and visitors at all times
- ability to safely perform essential job functions with or without reasonable accommodations
Job Qualifications
- Graduation from high school or the equivalent
- previous clerical or general office experience or training
- previous computer, typing and data entry experience
- previous customer service experience
- ability to perform tasks accurately, effectively and in a timely manner
- general knowledge of modern office practices and procedures
- ability to perform basic mathematic calculations accurately
- ability to understand and follow oral and written instructions accurately
- ability to operate a typewriter, calculator, computer and other general office equipment
- ability to establish and maintain effective working relationships with other employees, officials and the public
- ability to be pleasant, friendly, and helpful to staff and visitors at all times
- ability to retain relevant vital information and relay information to others as appropriate
- ability to safely perform essential job functions with or without reasonable accommodations
Job Duties
- Greets all clients and visitors to the Elizabeth Layton Center
- answers multi-line telephone system, assess calls for emergency, screen/transfer calls, and take messages as needed
- collects fees and other pertinent information when client arrives
- copies medical cards and insurance cards, when necessary
- informs clinician that client has arrived
- enters information into the appointment scheduler program
- makes reminder calls, reschedules appointments, and back-fills provider schedules
- orders supplies for the Ottawa location
- obtains appropriate releases of information, when necessary
- prepares packets for intakes and screens as necessary
- provides evening reception coverage when needed
- arrives for work on time
- ability to be pleasant, friendly, and helpful to staff and visitors at all times
- ability to retain relevant vital information and relay information to others as appropriate
- performs other duties as assigned by the supervisor or designee
- complies with ELC policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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