Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $24.00
Work Schedule
Flexible
Benefits
401(k) matching
Health Insurance
Life insurance
Vision Insurance
Dental Insurance
long term disability insurance
Paid Time Off
Paid holidays
cafeteria
Employee engagement events
Employee assistance program
Employee Recognition Program
Free parking
Job Description
Hospital for Behavioral Medicine (HBM) is a premier mental health treatment center located in Worcester, Massachusetts. As a leading provider of inpatient psychiatric care, HBM operates a state-of-the-art 120-bed inpatient facility that is designed to offer exceptional therapeutic services with an emphasis on patient comfort and safety. The hospital proudly collaborates with UMass Memorial Health Care, enhancing its ability to serve the community through comprehensive, compassionate care. Located near the UMass Memorial Medical Center, HBM ensures convenient access to high-quality mental health services for patients across varied demographics.
HBM not only provides inpatient treatment but also offers outpatient partial ho... Show More
HBM not only provides inpatient treatment but also offers outpatient partial ho... Show More
Job Requirements
- High school diploma or GED
- Two years of multi-line telephone switchboard experience preferably in healthcare
- Ability to handle clerical and administrative duties efficiently
- Capacity to work occasional overtime and flexible hours
- Excellent customer service and communication skills
- Basic computer proficiency
- Reliable and punctual
Job Qualifications
- High school graduate or equivalent
- Minimum two years experience on a multi-line telephone switchboard preferably in a healthcare environment
- Experience in hospital administrative functions preferred
- Strong interpersonal and communication skills
- Ability to manage multiple clerical tasks simultaneously
- Proficiency with data entry and scheduling
- Flexibility to work occasional overtime and flexible hours
Job Duties
- Greet and assist all visitors following the facility guest relations program
- Answer and disseminate incoming calls on the switchboard promptly and professionally
- Document incoming deliveries and process incoming and outgoing mail
- Prepare weekday deposits and reconcile monthly petty cash and daily dietary cash
- Maintain the receptionist schedule and coordinate shift coverage including serving as backup
- Assist with clerical duties for the Admissions department including collating admission folders and data entry
- Coordinate outside meetings, stamp, date and distribute lab results, and input authorization letters in patient files
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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