Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.25 - $20.00
Work Schedule
Flexible
Benefits
Employee assistance program
wellbeing program
Neurodiversity support
Caregiver support
Various discounts
Medical Coverage
401k retirement savings plan
Employee stock purchase plan
Job Description
H&R Block is a renowned company that takes pride in the power of people helping people. With a defining purpose to provide help and inspire confidence in clients, associates, and communities everywhere, H&R Block has established itself as a leader in the tax preparation and financial services industry. The company fosters a high performing, connected culture where every individual feels a strong sense of belonging. H&R Block continuously evolves by committing to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap is focused on innovation, enhancing client experience, and driving sustainable growth. It aims to elevate... Show More
Job Requirements
- High school diploma or equivalent
- ability to work flexible schedule and/or in multiple locations
- previous customer service experience
- proficiency in Microsoft Office
- ability to multitask and manage time effectively
- ability to work under pressure in a fast-paced environment
- excellent communication and interpersonal skills
Job Qualifications
- Experience working in a fast-paced environment
- previous experience in a customer service environment
- ability to multi-task
- strong organizational and time-management skills
- computer proficient with the ability to use Microsoft Office
- sales and marketing experience is a plus
- high school diploma or equivalent
Job Duties
- Answer phones and greet clients in a personalized, friendly, and inviting manner
- match clients with the best-suited tax professional for their needs
- schedule clients how they would like to be scheduled
- help to ensure all clients needs have been met during service both in person, over the phone or virtually
- maintain office cleanliness and organization of resources with team members
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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