Receptionist

San Antonio, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $21.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

Paid time to volunteer in your local community

Job Description

Stevens Ranch Modern Dentistry & My Kid's Dentist and Orthodontics is a reputable dental care provider dedicated to delivering exceptional dental services to families and individuals in the community. This company is known for integrating modern dentistry techniques with a patient-centered approach to ensure optimal oral health outcomes. Stevens Ranch Modern Dentistry & My Kid's Dentist and Orthodontics offers a welcoming and professional environment where experienced dental professionals collaborate to provide comprehensive dental care, ranging from routine checkups to specialized orthodontic treatments.

The company is committed to fostering a culture of excellence, teamwork, and continuous learning, makin... Show More

Job Requirements

High school diploma or general education degree (GED)
Prior coursework or on-the-job training in dentistry, insurance, or business preferred
Excellent communication skills
Ability to maintain confidentiality with patient records
Proficient computer and technology skills
Energetic self-starter with strong organizational skills
Ability to multitask effectively in a fast-paced environment
Reliable and self-motivated
Capability to work both independently and as part of a team

Job Qualifications

High school diploma or general education degree (GED)
Prior course work or on-the-job training in the fields of dentistry, insurance, or business
Knowledge of office practices, technology applications and patient insurances
Results oriented (energetic self-starter
sets realistic goals
meets commitments
persistent, prioritizes daily to achieve results)
Patient advocate (flexible and adaptive
empathetic
passionate
ethical)
Process focused operator (data driven decision-maker
detailed
organized and structured
comprehensive knowledge of all operational processes
computer proficient)
Financial acumen (understands profit drivers
utilizes metrics to manage
builds the financial understanding of team members and clinicians
understands local market drivers and competition)
Influencer (active listener/observer of behavior
creates a win/win need for change)
Self-motivated, reliable individual capable of working independently as well as part of a team
Ability to manage tasks and time effectively without compromising the quality of the work
Excellent interpersonal, oral and written communication skills
Ability to handle and maintain extreme confidentially with patient records
Organized, detail-oriented individual able to work in a fast-paced environment

Job Duties

Modeling company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the PPE process by helping to get patients to come into the office and continue the connection once they are in the office through ensuring they are comfortable during their visit
Schedule appointments that result in each healthcare provider having a smooth, productive day
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
Ensure that all tasks on the front office checklist are completed daily
Post payments to patient accounts in accordance with Company policies
Subject matter expert in practice management system with regards to patient registration, e-check in, ensuring account information is accurate and up to date for each visit
Be efficient in patient check in, obtaining all necessary consents and promptly notifying back office of each patient's arrival and presenting any pertinent patient information to the back-office team
Confirm all patient appointments in accordance with the office confirmation policies or a minimum of 2 days in advance
Ensure all patient messages received from the Contact Center are returned and resolved in a timely manner
Active participant in daily morning huddles, monthly team meetings and any other meetings as required
Thorough understanding of business imperatives and how the role directly impacts metrics
Demonstrates stewardship of the PDS Brand making decisions consistent with the PDS Brand framework
Becomes knowledgeable and supports clinician on patient education regarding the Mouth-Body Connection
Maintains an appropriate professional appearance and demeanor in accordance with company policies
addresses others professionally and respectfully
Ensures compliance with Company policies, as well as State, Federal and other regulatory bodies
Other duties and responsibilities as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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