Receptionist

San Diego, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $24.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

paid volunteer time

Job Description

Carlsbad Village Faire Dentists, a dental practice dedicated to providing exceptional oral healthcare to the local community, is currently seeking a Receptionist to join their professional team. Known for their commitment to patient care and community health, Carlsbad Village Faire Dentists emphasizes a warm and welcoming environment for both patients and employees. As part of their mission, they strive to create a supportive atmosphere that fosters growth, learning, and professional development for their team members. Joining this reputable dental office means becoming part of a company that values communication, professionalism, and comprehensive patient engagement.

The Receptionist role at Carlsbad ... Show More

Job Requirements

High school diploma or GED
Prior training or experience in dentistry, insurance, or business preferred
Strong knowledge of office technology and patient insurance processes
Excellent communication and interpersonal skills
Ability to multitask and manage time effectively
Proficiency in practice management software
Commitment to confidentiality and regulatory compliance
Ability to work independently and as part of a team

Job Qualifications

High school diploma or general education degree (GED)
Prior coursework or on-the-job training in dentistry, insurance, or business fields preferred
Knowledge of office practices, technology applications, and patient insurances
Energetic self-starter with results-oriented approach
Flexible, empathetic, and ethical patient advocate
Detail-oriented, organized, and computer proficient with comprehensive knowledge of operational processes
Strong financial acumen and understanding of profit drivers and local market competition
Effective influencer with active listening and behavior observation skills
Self-motivated and reliable capable of independent work and teamwork
Excellent interpersonal, oral, and written communication skills
Ability to maintain strict confidentiality with patient records
Ability to manage multiple tasks and time effectively in a fast-paced environment

Job Duties

Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the Perfect Patient Experience (PPE) process by helping to get patients into the office and ensuring they are comfortable during their visit
Schedule appointments that support a smooth, productive day for healthcare providers
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones promptly and handle all calls efficiently and thoroughly
Complete all daily tasks on the front office checklist
Post payments to patient accounts according to company policies
Serve as subject matter expert in practice management system for patient registration, e-check-in, and account accuracy
Efficiently manage patient check-in, obtain necessary consents, and promptly notify back office of arrivals and patient information
Confirm all patient appointments in accordance with office policies at least 2 days in advance
Return and resolve all patient messages from the Contact Center in a timely manner
Participate actively in daily morning huddles, monthly team meetings, and other required meetings
Understand business imperatives and their impact on performance metrics
Demonstrate stewardship of the PDS Brand and make decisions consistent with the brand framework
Support clinicians on patient education regarding the Mouth-Body Connection
Maintain professional appearance and demeanor in line with company policies
Ensure compliance with company, state, federal, and regulatory policies
Perform other duties and responsibilities as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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