Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $21.00 - $23.00
Work Schedule
On-call
Benefits
403b matched retirement plan
Generous Paid Time Off
Employee/family scholarship assistance program
Career advancement opportunities
Employee Referral Bonuses
Training
paid uniforms
Public transportation reimbursement
Onsite cafe
Free parking
PayActiv (early wage access)
Job Description
Saratoga Retirement Community is widely recognized as one of Silicon Valley's premier retirement destinations and a leader in the Senior Care Industry. Established with a commitment to providing compassionate living environments, Saratoga Retirement offers a vibrant and supportive community where seniors can enjoy a high quality of life. Known for its well-maintained facilities, experienced staff, and a broad range of services, Saratoga Retirement supports the physical, emotional, and social wellbeing of its residents. The community prides itself on fostering strong relationships between residents, employees, and visitors, ensuring everyone feels valued and part of an extended family. Beyond just accommodation, the... Show More
Job Requirements
- one year of experience in clerical office work, reception, scheduling, or related field
- proficiency in Microsoft Office programs
- knowledge of basic office equipment
- excellent phone etiquette
- ability to work on-call shifts including mornings, evenings, and nights
- strong interpersonal and communication skills
- prior customer service experience preferred
Job Qualifications
- one year of experience in clerical office work, reception, scheduling, or related field
- computer skills including proficiency in Microsoft Office programs
- knowledge of basic office equipment and excellent phone technique
- strong customer service and communication skills
- prior experience in public or customer service roles preferred
Job Duties
- assist and direct residents to appropriate departments or persons to meet their needs
- provide assistance and information to employees, residents, and guests via phone, memo, fax, email, or in person
- greet and assist visitors and guests interested in residency and provide brochures and collect forms for Sales and Marketing
- order office supplies, maintain office equipment, coordinate repairs, and train staff in equipment use
- accept payments or bill accounts for additional services
- manage the team schedule
- provide security by screening visitors, responding to alarms, and notifying first responders
- receive packages and deliveries, record information, notify staff or residents, and prepare birthday cards for residents
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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