Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $22.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
Medical insurance
Dental Insurance
vision coverage
401k plan
Highly competitive salaries
Outstanding professional training
Exceptional growth opportunities
Tuition Reimbursement
Job Description
Western Dental is a leading dental care provider dedicated to delivering quality dental services through modern, fully equipped practices. Established with a strong commitment to patient care and professional excellence, Western Dental operates multiple practices that focus on building a healthy and confident community by providing exceptional dental treatment in a comfortable and friendly environment. The company supports career growth and values its team members, offering competitive salaries, comprehensive benefits, and ample opportunities for professional development. Western Dental stands out as a reputable organization where patients trust the quality of care, and employees enjoy a supportive, innovative workplace culture.Show More
Job Requirements
- High school diploma or equivalent
- Some training or experience in using multi-line phones and computers
- Excellent communication skills
- Basic computer skills
- Ability to handle cash transactions accurately
- Ability to maintain a clean and organized work environment
- Willingness to perform additional assigned duties
- Ability to work well in a team environment
Job Qualifications
- Some training or experience using multi-line phones and computers
- Prior customer service experience in a dental or medical office preferred
- Strong communication and interpersonal skills
- Ability to multitask and stay organized
- Basic computer literacy
- Friendly and professional demeanor
- Ability to follow company policies and procedures
Job Duties
- Customer service - acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to company policies
- Answering telephones
- Scheduling appointments
- Maintaining appointment book
- Confirming appointments
- Follow up on no shows/cancellation of appointments
- Register patients on sign in sheet
- Chart filling
- Cash handling
- Checking voicemail on a daily basis
- Maintain a clean and friendly waiting area for patients
- Perform and undertake other duties and responsibilities as requested by the Office Manager or the PDM
- Support strategic local marketing initiatives that help drive brand awareness and new patient growth
- All other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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