TerraBella Senior Living

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Paid holidays
401(k) plan with Company Match
Employee assistance program
accident insurance

Job Description

TerraBella Senior Living is a distinguished operator of over 30 senior living communities spread across the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. The company prides itself on providing more than 2200 units that cover a comprehensive spectrum of senior living and care options. These options range from Active Independent Living to Assisted Living, Memory Care, and short-term Respite Care, catering to the diverse needs of seniors at various stages of their care and lifestyle journey. TerraBella's communities are designed not just as residences but as vibrant neighborhoods where seniors can thrive with access to top-notch amenities, exceptional care, and a... Show More

Job Requirements

  • High school diploma or general education degree (GED) preferred
  • one to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Qualifications

  • High school diploma or general education degree (GED) preferred
  • one to three years customer service experience and/or training
  • or equivalent combination of education and experience

Job Duties

  • Carries out telephone answering and reception duties as required
  • takes complete messages with pertinent information and communicates messages to the intended recipient
  • greets residents and visitors and answers inquiries and gives directions
  • collates brochures for the marketing department
  • prepares meal tickets for team members and family members and tallies meal count sheets for the Dining staff
  • updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
  • manages appointments for residents and family members such as hairdresser and transportation
  • maintains and keeps desk and entry area neat and organized
  • organizes and distributes mail to residents, Executive Director, and Department Coordinators
  • maintains resident forms for miscellaneous credits
  • maintains adherence to all company personnel policies and established operating policies and procedures
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location