Receptionist

New Braunfels, TX, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $21.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

Paid time to volunteer

Job Description

Westpointe Modern Dentistry is a well-established dental practice committed to providing exceptional dental care to its patients while fostering a supportive and professional work environment for its team members. The practice is part of PDS Health, a respected organization known for its dedication to promoting health and wellness in the communities it serves. By joining Westpointe Modern Dentistry, employees become part of a team that prioritizes compassionate patient care and continuous professional development, ensuring that each team member has opportunities to grow their skills and advance their dental career.

This opportunity for a Receptionist role at Westpointe Modern Denti... Show More

Job Requirements

High school diploma or general education degree
Prior experience in a dental or healthcare office preferred
Basic computer skills including experience with practice management systems
Strong communication and customer service abilities
Ability to handle confidential patient information
Reliable and punctual with strong organizational skills
Ability to multitask in a fast-paced environment
Willingness to engage in ongoing training and development
Positive and professional demeanor
Compliance with state and federal healthcare regulations

Job Qualifications

High school diploma or general education degree (GED)
Prior coursework or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurances
Results oriented with a self-starting approach and ability to meet commitments
Patient advocate with flexibility, empathy, passion, and ethics
Process focused operator with detailed organizational skills and computer proficiency
Financial acumen to understand profit drivers and utilize metrics effectively
Influencer with active listening and behavioral observation skills
Self-motivated and reliable individual capable of independent and team work
Strong time management skills without compromising quality
Excellent interpersonal, oral, and written communication skills
Ability to maintain strict confidentiality with patient records
Organized and detail-oriented with ability to work in a fast-paced environment

Job Duties

Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the Perfect Patient Experience process by welcoming patients and ensuring their comfort during visits
Schedule appointments to ensure each healthcare provider has a smooth and productive day
Interact and communicate with patients and guests in the reception area
Answer telephones promptly and efficiently handle all calls
Complete all tasks on the front office checklist daily
Post payments to patient accounts in compliance with company policies
Serve as a subject matter expert in practice management systems for patient registration and account accuracy
Efficiently check in patients, obtain necessary consents, and notify back office of patient arrivals with pertinent information
Confirm patient appointments in line with company policies at least two days in advance
Return and resolve all patient messages from the Contact Center promptly
Actively participate in daily morning huddles, monthly team meetings, and other required meetings
Understand business imperatives and how the role impacts key performance metrics
Demonstrate stewardship of the PDS Brand by making decisions consistent with the brand framework
Support clinician efforts in patient education regarding the Mouth-Body Connection
Maintain professional appearance and demeanor according to company policies
Ensure compliance with company policies as well as state and federal regulatory requirements
Perform other duties and responsibilities as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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