Receptionist

Oxnard, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $24.00

Work Schedule

Standard Hours

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

401k

Paid time to volunteer

Job Description

Moorpark Dental Group and Orthodontics is a well-established dental practice committed to providing high-quality dental and orthodontic care to its patients. The clinic is dedicated to creating a welcoming and compassionate environment where patients feel comfortable and well cared for from the moment they walk in the door. With a team of experienced professionals, Moorpark Dental Group and Orthodontics prioritizes a patient-centered approach, emphasizing both clinical excellence and exceptional customer service. The practice strives to foster long-term relationships with patients, ensuring their oral health is maintained throughout their lives by creating Patients for Life (PFL).

Positioned in a supportiv... Show More

Job Requirements

High school diploma or equivalent
Prior relevant experience preferred
Ability to communicate clearly and professionally
Proficiency with computer systems and technology applications
Strong organizational and multitasking skills
Ability to maintain confidentiality
Ability to work independently and as part of a team
Excellent interpersonal skills
Reliable and self-motivated
Flexibility to adapt to a dynamic work environment

Job Qualifications

High school diploma or general education degree (GED)
Prior course work or on-the-job training in dentistry, insurance, or business preferred
Knowledge of office practices, technology applications, and patient insurances
Energetic self-starter who is results oriented and meets commitments
Flexible, empathetic, passionate, and ethical patient advocate
Detail-oriented and organized with comprehensive knowledge of operational processes
Computer proficiency
Understanding of profit drivers and local market competition
Strong interpersonal, oral, and written communication skills
Ability to maintain extreme confidentiality with patient records
Ability to manage tasks effectively and work independently or as part of a team
Ability to work in a fast-paced environment

Job Duties

Model company culture, values, standards, and best operational practices based on the We Believe Behavioral Framework
Support the Perfect Patient Experience process by helping to get patients into the office and ensuring they are comfortable during their visit
Schedule appointments that result in each healthcare provider having a smooth, productive day
Interact and communicate with patients and guests in the reception area during their wait time
Answer telephones in a timely manner and handle all calls with efficiency and thoroughness
Ensure that all tasks on the front office checklist are completed daily
Post payments to patient accounts in accordance with company policies
Act as subject matter expert in practice management system regarding patient registration, e-check in, and account information accuracy
Efficiently check in patients, obtain necessary consents, and promptly notify back office of each patient’s arrival with pertinent information
Confirm all patient appointments at least 2 days in advance following office policies
Return and resolve all patient messages received from the Contact Center in a timely manner
Actively participate in daily morning huddles, monthly team meetings, and other required meetings
Maintain a thorough understanding of business imperatives and their impact on metrics
Demonstrate stewardship of the PDS Brand by making decisions consistent with the brand framework
Support clinicians in patient education regarding the Mouth-Body Connection
Maintain an appropriate professional appearance and demeanor in accordance with company policies
Ensure compliance with company policies and state, federal, and regulatory bodies
Perform other duties and responsibilities as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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