Job Overview
Compensation
Type:
Hourly
Rate:
Range $18.00 - $23.75
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee assistance program
Flexible Schedule
Job Description
The hiring establishment is a community-focused facility known for its dedication to providing exceptional customer service and maintaining a safe and welcoming environment for all visitors and residents. This organization prides itself on representing the first impression of its facility through its front desk operations, ensuring every guest and visitor experiences warm hospitality from the moment they enter or contact the facility by phone. With a commitment to confidentiality and high-quality administrative support, this facility supports both its residents and staff by managing the flow of people, communications, and various administrative tasks with accuracy and professionalism. The company culture emphasizes... Show More
Job Requirements
- High school diploma or equivalent required
- customer service experience
- good physical and mental health
- maintain a well-groomed professional appearance
- speak and understand the English language
- effective use of interpersonal and communication skills
- strong organizational and leadership skills
- display good judgment and problem solving
- ability to understand and follow written and/or verbal directions
- ability to establish and carry out priorities within established time frame
Job Qualifications
- High school diploma or equivalent
- customer service experience
- effective interpersonal and communication skills
- strong organizational and leadership skills
- good judgment and problem solving abilities
- ability to understand and follow written and/or verbal directions
- ability to establish and carry out priorities within established time frame
Job Duties
- Welcome visitors warmly and direct them to their desired locations
- maintain security of the community and provide coverage of the front lobby ensuring no residents leave the building unattended
- require all guests to sign in and out
- answer phones in a cheerful manner, route calls to appropriate individuals and take and relay messages when voice mail is not available
- communicate and interact effectively, provide stability and act as a role model for residents and facility staff
- demonstrate knowledge of and respect for the rights, dignity and individuality of every resident
- respond to questions about the facility, as well as the care and services provided
- tour prospective residents and/or their families throughout the community, obtaining pertinent information while completing an inquiry form
- maintain current knowledge of resident status, census, personnel and other relevant information
- coordinate mail flow in and out of facility, deliver resident mail in a prompt manner
- maintain an organized work area and ensure lobby area is tidy and welcoming, re-direct residents to their rooms when they are sleepy
- accept applications when job openings are posted and route to the appropriate supervisor
- receive and receipt rent checks, bookkeeping as directed
- create file for residents receiving home health services and ensure they document each visit
- assist residents with smoking privileges
- schedule appointments as directed
- filing, auditing, faxing and e-mail as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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