Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
on the job training
Job Description
Camping World is a leading retailer specializing in recreational vehicles, camping gear, outdoor lifestyle products, and services across the United States. Committed to providing top-quality customer experiences, Camping World values innovation, teamwork, and a forward-thinking approach to meet the diverse needs of its customers. With a presence that spans numerous retail locations, the company offers a comprehensive range of products and services to outdoor enthusiasts, supporting them in their adventures and travels. Known for its dedication to service excellence and a supportive work environment, Camping World fosters growth and development opportunities for its employees. As an established organization in the... Show More
Job Requirements
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal skills
- Strong ability to take initiative
- Leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability
- Desire to work as an integral member of a team
- Strong organizational skills
- Ability to multitask
- Ability to effectively respond to and meet needs of a diverse client base
- Proficient in MS Office
- Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills: MS Office
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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