Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Affordable medical insurance
Dental Insurance
Vision Insurance
14 Paid Holidays
13 paid sick days
13 paid PTO days
Life insurance
short term disability
long term disability
Flexible spending account
Health spending account
401(k) with 4% match
Employee assistance program
Inclement weather days
Job Description
NARA Northwest is a dedicated healthcare and social services organization committed to providing comprehensive support to Native American and Alaska Native communities as well as anyone in need. Based in Portland, Oregon, NARA NW operates with a mission to deliver culturally appropriate education, physical and mental health services, and substance abuse treatment. The organization employs over 450 staff members across various programs including medical and dental care, addiction treatment, housing assistance, and community enrichment initiatives. This thriving non-profit health care organization places a high value on creating a supportive and respectful work environment where every team member can contribute meaningfully... Show More
Job Requirements
- High school diploma or GED
- at least one year experience working in an office setting including operating a multi-line phone preferred
- experience in medical office setting and/or social service agency preferred
- experience working in an alcohol and drug addiction program
- understanding of 12-step philosophy
- ability to type 50 words per minute with accuracy
- superior organizational, multi-tasking, and prioritization skills
- ability to lift minimum of 50 pounds
- effective written and oral communication skills
- current CPR certification or ability to become certified within 30 days of hire
- ability to work effectively in residential environment with clients and staff
- serve as positive role model for clients and staff members
- ability to maintain professional healthy boundaries with clients and staff members and treat each individual with respect and dignity
- ability to provide support and direction to staff
- ability to triage issues and problems and mobilize staff to respond
- work collaboratively with clients, other NARA staff, team members, and treat everyone with respect and dignity at all times
- must pass pre-employment or for cause drug tests
- must pass criminal background and DMV checks
Job Qualifications
- High school diploma or GED
- at least one year experience working in an office setting including operating a multi-line phone preferred
- experience in medical office setting and/or social service agency preferred
- experience working in an alcohol and drug addiction program
- understanding of 12-step philosophy
- ability to type 50 words per minute with accuracy
- superior organizational, multi-tasking, and prioritization skills
- ability to lift minimum of 50 pounds
- effective written and oral communication skills
- current CPR certification or ability to become certified within 30 days of hire
- ability to work effectively in residential environment with clients and staff
- serve as positive role model for clients and staff members
- ability to maintain professional healthy boundaries with clients and staff members and treat each individual with respect and dignity
- ability to provide support and direction to staff
- ability to triage issues and problems and mobilize staff to respond
- work collaboratively with clients, other NARA staff, team members, and treat everyone with respect and dignity at all times
- must pass pre-employment or for cause drug tests
- must pass criminal background and DMV checks
Job Duties
- Provide client support as required
- answer multi-line phone system, direct calls, take messages
- schedule client appointments by maintaining schedules and calendars
- sort, screen, and distribute incoming mail and process outgoing mail
- facilitate client medication call, maintain all medication sheets, and document proper distribution of medications
- perform typing assignments, data entry and general office support as assigned
- coordinate the collection, filing, processing, maintenance, retrieval and distribution of medical records
- provide administrative support to other Totem Lodge-based programs
- cover front desk reception duties
- notify counselors of client's progress or problems
- keep daily log of pertinent events
- prepare files and intake packets for incoming clients
- make appropriate referrals
- maintain facility in a clean, orderly fashion while on duty
- conduct regular sweeps of facility, poison checks, client checks, and ground checks
- orientate new clients to treatment- review client handbook with client
- assist with new admissions such as preparing room assigned to and bed linens, preparing admission pack for clients (towels, bed linens and blankets, t-shirt and pants), personal belongings search and heat treatment, completing the personal possessions inventory list
- attend staff meeting as assigned
- maintain client confidentiality in conformance with the program guidelines and federal law
- ensure quality of programs in accordance with all program guidelines and NARA policies
- complete incident report forms and participate in incident reviews as needed
- transport clients as needed to outside events, meetings, or appointments
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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