Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Job Description
This facility is a respected nursing home dedicated to providing a safe and welcoming environment for elderly and disabled residents. Known for its commitment to quality care and a supportive atmosphere, the organization emphasizes teamwork among employees and the utmost priority on resident comfort and hospitality. The nursing home operates with a strong sense of community values and professionalism, ensuring that all staff members uphold the highest standards in their daily roles. The facility is not only a place for resident care but also strives to maintain a secure and orderly environment for visitors, vendors, and the wider community who... Show More
Job Requirements
- High school diploma or equivalent
- experience in a customer service or reception role preferred
- ability to handle multiple tasks simultaneously
- good verbal communication skills
- ability to maintain confidentiality
- physical ability to perform front desk duties including standing and sitting for extended periods
- compliance with facility policies and procedures
- willingness to attend required in-service education programs
- ability to interact professionally with elderly and disabled individuals
- attention to detail
- aptitude for using telephone and paging systems
Job Qualifications
- High school diploma or equivalent
- good communication skills
- excellent self-discipline and patience
- genuine caring for elderly and disabled people
- ability to comply with residents' rights and facility policies
- ability to maintain confidentiality
- organized and detail-focused
- experience in customer service preferred
- basic clerical and administrative skills
Job Duties
- Manages the telephone and switchboard
- operates paging and telephone system as required
- answers calls timely and courteously
- directs calls promptly and accurately
- assists visitors upon arrival to the facility by greeting them courteously
- provides directions or contacts the person visitors have come to see
- ensures all visitors and vendors sign in
- demonstrates customer service skills in every interaction by smiling and greeting effectively
- offers assistance and maintains a neat and orderly work area
- stays aware of the environment and focuses attention on the front entrance
- performs other clerical duties such as assisting the administrator with special tasks or projects
- handles mail and filing as needed
- prepares informational packets and brochures for visitors
- assists with administrative duties including filing, posting accounts, and data entry
- orders supplies as directed
- attends in-service education programs
- complies with standard precautions, exposure control plan, fire drill, and evacuation procedures
- maintains confidentiality of resident and facility records
- protects residents from neglect, mistreatment, and abuse
- protects personal property of residents
- performs others duties as directed by supervisor or administrator
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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