Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional Development
Job Description
This facility is a respected nursing home dedicated to providing a safe and welcoming environment for elderly and disabled residents. Known for its commitment to quality care and a supportive atmosphere, the organization emphasizes teamwork among employees and the utmost priority on resident comfort and hospitality. The nursing home operates with a strong sense of community values and professionalism, ensuring that all staff members uphold the highest standards in their daily roles. The facility is not only a place for resident care but also strives to maintain a secure and orderly environment for visitors, vendors, and the wider community who... Show More
Job Requirements
- High school diploma or equivalent
- experience in a customer service or reception role preferred
- ability to handle multiple tasks simultaneously
- good verbal communication skills
- ability to maintain confidentiality
- physical ability to perform front desk duties including standing and sitting for extended periods
- compliance with facility policies and procedures
- willingness to attend required in-service education programs
- ability to interact professionally with elderly and disabled individuals
- attention to detail
- aptitude for using telephone and paging systems
Job Qualifications
- High school diploma or equivalent
- good communication skills
- excellent self-discipline and patience
- genuine caring for elderly and disabled people
- ability to comply with residents' rights and facility policies
- ability to maintain confidentiality
- organized and detail-focused
- experience in customer service preferred
- basic clerical and administrative skills
Job Duties
- Manages the telephone and switchboard
- operates paging and telephone system as required
- answers calls timely and courteously
- directs calls promptly and accurately
- assists visitors upon arrival to the facility by greeting them courteously
- provides directions or contacts the person visitors have come to see
- ensures all visitors and vendors sign in
- demonstrates customer service skills in every interaction by smiling and greeting effectively
- offers assistance and maintains a neat and orderly work area
- stays aware of the environment and focuses attention on the front entrance
- performs other clerical duties such as assisting the administrator with special tasks or projects
- handles mail and filing as needed
- prepares informational packets and brochures for visitors
- assists with administrative duties including filing, posting accounts, and data entry
- orders supplies as directed
- attends in-service education programs
- complies with standard precautions, exposure control plan, fire drill, and evacuation procedures
- maintains confidentiality of resident and facility records
- protects residents from neglect, mistreatment, and abuse
- protects personal property of residents
- performs others duties as directed by supervisor or administrator
Job Qualifications
Experience
No experience required
Job Location
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