Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $19.00
Work Schedule
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k
Referral bonuses
Job Description
Serenity Healthcare is a forward-thinking mental health company dedicated to redefining mental wellness through innovative technology and evidence-based care. The organization focuses on helping patients who have not found success with traditional treatments, aiming to empower individuals to regain control of their lives. Serenity Healthcare prides itself on fostering a compassionate, supportive environment where both patients and team members thrive. Their commitment to mental health goes beyond treatments, emphasizing a holistic approach to patient care that respects privacy and individual needs. This organization is ideal for professionals who are passionate about making a meaningful impact in a fast-growing and dynamic... Show More
Job Requirements
- High school diploma or GED
- 1+ year of customer-facing experience in retail, hospitality, or similar fast-paced service
- ability to multitask and remain calm under pressure
- excellent communication and interpersonal skills
- proficiency with email, calendar, and scheduling software
- willingness to learn healthcare protocols and privacy practices
Job Qualifications
- A people-first attitude with great communication skills
- ability to multitask and stay calm under pressure
- comfort using email, calendars, and scheduling systems
- willingness to learn healthcare protocols and privacy practices
- 1+ year of customer-facing experience (retail, hospitality, etc.)
- high school diploma or GED
Job Duties
- Greet every patient with warmth and professionalism
- manage check-in/check-out, verify info, and assist with forms
- answer phones and emails with clarity, kindness, and accuracy
- schedule and confirm appointments
- keep front desk area clean, calm, and welcoming
- use digital tools and office systems efficiently
- support teammates and adapt as needs shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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