Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Weekend Shifts
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Benefits

401k Match
Medical insurance
Dental Insurance
Vision Insurance
Company paid life insurance
Voluntary Pet Insurance
Short term disability insurance
long term disability insurance

Job Description

Faithful Companion Pet Cremation Services is a dedicated and compassionate family-owned business located in Troy, Michigan, specializing in providing respectful and professional pet cremation services. As a company, Faithful Companion recognizes that pets are truly family members and is committed to delivering exceptional customer service to grieving pet owners during one of the most difficult times in their lives. The company’s customer service-oriented approach is reflected not only in their services but also in the supportive, respectful environment they maintain for their team members. Faithful Companion prides itself on creating a caring atmosphere where every team member is valued and... Show More

Job Requirements

  • Must be observant, function independently and use their time well
  • Must maintain attention to detail while serving multiple families, ensuring an error-free standard
  • Assists in maintaining a clean and presentable state of the facility
  • Ability to communicate effectively with clients and co-workers
  • Strong organizational skills to manage the entire process
  • Ability to handle multiple tasks simultaneously while maintaining efficiency
  • Physical capability to lift up to 75 lbs and more weight with assistance
  • Must be able to successfully pass a 4-panel drug screen and a background check
  • To act ethically at all times

Job Qualifications

  • Strong organizational skills
  • Ability to communicate effectively with clients and co-workers
  • Experience providing customer service
  • Ability to manage multiple tasks simultaneously while maintaining efficiency
  • Compassion and empathy in family service situations
  • Attention to detail
  • High school diploma or equivalent

Job Duties

  • Be kind, polite, empathetic, compassionate, and attentive to a family's needs in their time of grief
  • Professionally respond to questions from clinics or families about our services, the cremation process, and memorial products that we offer
  • Provide thorough support
  • Work and communicate with dispatch to set up returns, home pickups, family witnesses, and other scheduled items
  • Relay any pertinent and time-sensitive information to the appropriate people or department
  • Keep their workplace, the lobby, and arrangement rooms neat and tidy

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.