Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee wellness programs
Flexible working hours
Job Description
Our dental office located in Tallahassee, FL, is dedicated to providing exceptional oral healthcare services while maintaining a welcoming and professional environment for all patients. As a well-established practice, we take pride in delivering top-quality dental care and fostering long-term relationships with our community. Our team is composed of skilled dental professionals who are committed to patient comfort, advanced dental treatments, and outstanding service. We utilize the latest technology, including dental software like EagleSoft, to streamline operations and enhance patient care. Our office offers comprehensive dental services, including general dentistry, orthodontics, and specialized treatments, ensuring all patient needs are met... Show More
Job Requirements
- High school diploma or equivalent
- Experience in a dental office or insurance-related environment preferred
- Basic clerical and administrative skills
- Ability to interact professionally with patients and staff
- Familiarity with Microsoft Office applications
- Strong communication skills
- Attention to detail and organizational skills
Job Qualifications
- Previous insurance and/or dental office experience preferred
- Previous experience with orthodontic or other specialty practices preferred
- Basic knowledge of insurance and dental terminology helpful
- Working knowledge of Internet Explorer and Microsoft Word required
- Knowledge of Microsoft Excel preferred
- Experience with dental software such as EagleSoft preferred
- Strong organizational skills with the ability to multi-task
- Excellent customer service skills with professional and courteous phone etiquette
Job Duties
- Exercise excellent customer service while interacting with patients both over the phone and in person
- Check in all patients and complete patient registration under the direction of the Office Manager
- Schedule patient appointments within operational standards
- Confirm patient appointments two business days prior to the patients' appointments
- Complete insurance verifications two business days prior to all (general and specialty) patients' visits to determine coverage and benefit limits and link insurance in EagleSoft as directed
- Ensure pre-authorizations are received prior to appointments if required
- Complete check out process with each patient by reviewing charts to ensure all information is properly documented and matches the signed routing slip
- File patient charts on a daily basis
- Participate in morning huddle, chart review, and routine office meetings
- Participate in monthly checklist activities as assigned
- Keep front desk area clean and neat
- Perform other duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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