Great Clips, Inc.

Receptionist

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $13.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Flexible Schedule
Employee Discounts
Training and development opportunities
Supportive team environment
Career growth potential

Job Description

Great Clips is a well-established hair salon franchise known for delivering excellent customer service through a collaborative team approach. The company is dedicated to ensuring a consistently positive customer experience from the moment a client arrives and checks in to the salon until their service concludes. Great Clips operates in a fast-paced salon environment where friendly interactions, clear communication, and efficient service are essential to the overall success of the salon and satisfaction of its customers.

The company is currently seeking a Receptionist for a dynamic position that primarily covers Fridays, Saturdays, and Sundays. This role is critical in... Show More

Job Requirements

  • Ability to stand for 6-8 hours
  • Commitment to work Friday, Saturday and Sunday
  • Strong customer service skills
  • Ability to communicate clearly
  • Basic math skills for transaction processing
  • Ability to work flexible schedule including peak business times
  • Physical capability to maintain a fast-paced work environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role preferred
  • Basic knowledge of salon services and retail products a plus
  • Strong communication and interpersonal skills
  • Ability to handle multiple tasks in a fast-paced environment
  • Proficiency in basic computer operations
  • Reliable and punctual
  • Friendly and approachable demeanor

Job Duties

  • Warmly greet customers
  • Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
  • Process transactions and issue receipts
  • General knowledge of retail products and the ability to make recommendation
  • Manage the flow of customers between check in and the service
  • Maintain cleanliness and sanitation of the front desk and lobby area
  • Manage answering phone
  • Inform customers about services
  • Update customer records with contact information
  • Assist stylists in maintaining salon cleanliness and sanitation
  • Commitment to work a flexible schedule, including peak times
  • Dedication to great customer service
  • Ability to work in a fast-paced environment
  • Ability to efficiently and effectively resolve customer issues

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.