Receptionist

Cincinnati, OH, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $20.00

Work Schedule

Day Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional Development

Paid holidays

Job Description

SUN Behavioral Health Kentucky, located in Erlanger, KY, is a renowned healthcare facility dedicated to providing exceptional behavioral health services to individuals in need. This institution specializes in mental health and substance abuse treatment, offering a compassionate and supportive environment for patients and their families. SUN Behavioral Health is committed to improving the quality of life for its patients by employing skilled professionals who uphold their mission of service excellence and compassionate care. As a leader in behavioral health, SUN Behavioral Health combines clinical expertise with a patient-focused approach to create a healing environment that fosters recovery and well-being.
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Job Requirements

High school diploma or GED
previous customer service or clerical experience
ability to operate telephone switchboard
knowledge of emergency codes
strong communication skills
ability to update and maintain databases
ability to handle multiple tasks simultaneously
professional demeanor and adherence to confidentiality
CPR and CPI certification obtained during orientation

Job Qualifications

High school diploma or GED
previous experience in customer service or clerical role
proficiency in operating electronic switchboards
knowledge of hospital emergency codes
ability to communicate effectively both verbally and in writing
CPR and CPI certification obtained in orientation
some college courses preferred
experience in behavioral health setting preferred
one to three years as a PBX operator preferred

Job Duties

Operate an electronic switchboard to route incoming calls and place outgoing calls
place long distance and conference calls as needed
provide directory information to internal and external inquirers
maintain updated listings of all facility telephone numbers, extensions, and cell phone numbers
manage daily lists of on-call staff including contact numbers
make clear and accurate announcements over the internal PA system
demonstrate proper customer service with patients, staff, vendors, and visitors

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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