Great Clips, Inc.

Receptionist

Job Overview

clock

Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
clock

Work Schedule

Flexible
diamond

Benefits

Health Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Training and development opportunities
Team-oriented work environment

Job Description

Great Clips is a leading hair salon franchise dedicated to providing affordable and convenient hair care services to customers across numerous locations. Established with the goal of delivering consistent, quality haircuts, Great Clips has grown into one of the largest salon networks in the United States and Canada, known for its customer-first approach and innovative online check-in system. This system allows customers to skip the waiting time, enhancing their salon experience. Great Clips salons operate with a team-oriented mindset, where every staff member contributes to creating an inviting atmosphere for clients from the moment they enter until their service is... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service preferred
  • Ability to work flexible shifts including weekends and evenings
  • Basic computer skills
  • Good communication skills
  • Ability to stand for extended periods
  • Friendly attitude
  • Ability to handle cash transactions accurately

Job Qualifications

  • Strong communication skills
  • Ability to multitask
  • Prior customer service experience preferred
  • Basic knowledge of retail products
  • Ability to work flexible hours
  • Commitment to cleanliness and sanitation
  • Friendly and approachable demeanor

Job Duties

  • Warmly greet customers
  • Communicate and educate the customer on Great Clips processes, online check-in and the wait time monitor
  • Process transactions and issue receipts
  • General knowledge of retail products and the ability to make recommendations
  • Manage the flow of customers between check-in and the service
  • Maintain cleanliness and sanitation of the front desk and lobby area
  • Manage answering phone
  • Inform customers about services
  • Update customer records with contact information
  • Assist stylists in maintaining salon cleanliness and sanitation
  • Commitment to work a flexible schedule including peak times
  • Dedication to great customer service
  • Ability to work in a fast-paced environment
  • Ability to efficiently and effectively resolve customer issues

Job Qualifications

Experience

No experience required

Job Location