Receptionist

Madison, WI, USA|Onsite

Job Overview

Employment Type

Hourly

Part-time

Compensation

Type:

Hourly

Rate:

Exact $10.00

Work Schedule

Flexible

Benefits

Flexible Hours

hourly wage

Team-oriented environment

employee discount

Training and development opportunities

supportive management

Opportunity for advancement

Job Description

Great Clips is a well-established and highly recognized hair salon brand known for its commitment to providing convenient and quality hair care services in a fast-paced environment. With numerous locations across North America, Great Clips prides itself on delivering excellent customer experiences through a team-oriented approach. Each salon focuses on ensuring customers feel welcomed from the moment they step inside until their service concludes, encouraging a positive and memorable salon visit that brings them back again and again.

At Great Clips, the salon reception acts as the hub of the customer journey. This role is essential in maintaining th... Show More

Job Requirements

High school diploma or equivalent
ability to work flexible schedules including peak hours
excellent customer service skills
ability to multitask in a fast-paced environment
strong communication and interpersonal skills
basic understanding of retail products and salon services
proficiency in transaction processing
experience in managing phone calls and customer records
dedication to cleanliness and salon sanitation
problem-solving abilities
enthusiasm for working with a team and contributing positively to the salon environment

Job Qualifications

High school diploma or equivalent
previous experience in customer service or receptionist role preferred
strong interpersonal and communication skills
ability to multitask and handle a fast-paced environment
basic knowledge of salon services and retail products is a plus
proficiency in handling transactions and cash register systems
familiarity with appointment scheduling software
capability to work flexible hours including evenings and weekends
problem-solving skills and ability to effectively resolve customer concerns
commitment to maintaining cleanliness and sanitation standards

Job Duties

Warmly greet customers
communicate and educate customers on Great Clips processes, online check-in, and wait time monitor
process transactions and issue receipts
have general knowledge of retail products and make recommendations
manage the flow of customers between check-in and the service
maintain cleanliness and sanitation of the front desk and lobby area
manage answering phone
inform customers about services
update customer records with contact information
assist stylists in maintaining salon cleanliness and sanitation
commit to work a flexible schedule including peak times
demonstrate dedication to great customer service
work efficiently in a fast-paced environment
resolve customer issues effectively

Job Qualifications

Experience

No experience required

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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