RECEPTIONIST

South Fulton, GA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $16.00 - $19.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Professional development opportunities

Employee wellness programs

flexible scheduling

Job Description

Dermatology Solutions Group, LLC (DSG) specializes in providing professional management services to Southeastern Dermatology Group, P.A. (SEDG), a leading medical practice headquartered in Panama City, Florida, with multiple locations throughout the Southeastern United States. SEDG is renowned for its comprehensive dermatological care, offering expert medical and surgical sub-specialty services to a diverse patient population. With a focus on delivering excellent patient care and fostering positive health outcomes, SEDG employs a team of highly skilled dermatologists and support staff who are committed to providing the highest standard of dermatological services in a compassionate and professional environment.

DSG is now seeking a... Show More

Job Requirements

High school graduate or GED
one year medical experience working in a physician's office or equivalent combination of training and experience preferred
ability to tolerate sitting and desk work for 8 hours
proficiency with computer keyboard (30 WPM minimum)
ability to work effectively with Microsoft Office
full range of body motion for physical tasks
manual dexterity for office and medical equipment
normal hearing and vision as required
valid driver's license and good driving record
ability to maintain patient confidentiality
ability to work independently and in a team setting
willingness to work at other office locations and occasional travel
ability to work under pressure and handle diverse populations in clinical environment
willingness to follow office policies and procedures
strong customer service skills and professional communication
ability to handle emergency situations and complaints diplomatically.

Job Qualifications

High school graduate or GED
proficiency in computer keyboard operations (minimum 30 WPM)
ability to work effectively with Microsoft Office products
full range of body motion including ability to push, pull, reach, bend, stand, stoop, stretch, lift, and carry up to 20 pounds
manual dexterity for operating keyboard, photocopier, telephone, calculator, and medical equipment
normal range of hearing and eyesight including close, distance, color, peripheral vision, depth perception, and ability to focus
valid driver's license with good driving record
tolerance for sitting and working at a desk for up to 8 hours daily
ability to maintain strict confidentiality
professional communication skills
exceptional listening and problem-solving abilities
ability to work independently and as part of a group
high integrity, reasonable judgment, and analytical skills
excellent customer service orientation
knowledge of dermatology practice preferred but not required.

Job Duties

Welcomes patients and visitors by greeting them in person or on the telephone, answering or referring inquiries
notes patient arrival in Practice Management System (eClinical Works)
identifies patients by date of birth and name and creates new accounts if necessary
prepares encounter forms prior to appointments
calls no-show patients to reschedule and makes appropriate system notations
schedules appointments in person or by telephone to optimize patient satisfaction, provider time, and treatment room utilization
helps patients in distress by responding to emergencies
reviews and updates patient information in the Practice Management System using proper English grammar, spelling, and syntax
identifies payer sources, verifies insurance eligibility and financial status, and assigns correct payer types
verifies prior authorizations needed from insurance and notifies Billing Department
keeps reception area clean and organized
records and collects patient copays and balances at check-in/out
manages office inventory and equipment by monitoring supplies and placing orders
cross-trains and works in the call center as needed
maintains patient confidentiality
follows office policies and procedures and reports changes
contributes to team efforts and demonstrates superior customer service skills
answers the telephone in a timely and polite manner
communicates professionally and courteously with customers
effectively uses EMR systems to document patient records
maintains a professional appearance and communication style
listens attentively and problem-solves effectively
works independently and in teams with high integrity and good judgment
handles complaints diplomatically and performs other related duties as assigned.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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