Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Employee Discounts
Job Description
Our senior living community is dedicated to providing a nurturing and supportive environment for older adults, combining compassionate care with exceptional customer service. This facility is designed to offer residents a safe, comfortable, and engaging place to live, where their needs and well-being are always the top priority. Our team of professionals works closely together to ensure that residents enjoy a high quality of life, with access to a wide range of amenities, healthcare services, and social activities tailored to their preferences. We prioritize creating a welcoming atmosphere not only for residents but also for their families, guests, and staff,... Show More
Job Requirements
- Exceptional verbal communication skills with a friendly and professional demeanor
- strong interpersonal and customer service skills, particularly when interacting with seniors and their families
- ability to multitask, prioritize responsibilities, and handle high-traffic situations with patience and efficiency
- basic knowledge of administrative and clerical procedures, including recordkeeping and filing
- proficient in Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning facility-specific software
- ability to handle confidential and sensitive information with discretion
- familiarity with senior living or healthcare environments is a plus
Job Qualifications
- High school diploma or equivalent
- previous experience in a receptionist, front desk, concierge, or customer service role preferred
- experience working in a senior living community, healthcare facility, or hospitality setting highly desirable
- exceptional verbal communication skills
- strong interpersonal and customer service skills
- ability to multitask and prioritize responsibilities
- knowledgeable in Microsoft Office Suite
- ability to handle confidential information with discretion
Job Duties
- Warmly welcomes and assists residents, families, visitors, and vendors upon arrival, ensuring a positive and helpful experience
- answers, screens, and directs phone calls professionally
- takes messages, provides information, and schedules appointments as needed
- maintains an organized and secure front desk area while monitoring visitor access and maintaining confidentiality
- assists residents with inquiries, special requests, transportation arrangements, and other concierge-style services
- coordinates mail, packages, and deliveries, ensuring timely distribution to residents and staff
- supports administrative and clerical tasks, including filing, data entry, recordkeeping, and document preparation
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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