Job Overview
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Continuing education opportunities
Job Description
This position is based at a reputable nursing facility dedicated to providing a welcoming and supportive environment for elderly and disabled residents. The facility prioritizes teamwork among its employees and emphasizes hospitality and comfort for all residents. It serves as a community where compassion and professionalism are paramount. Employees are expected to contribute to a positive atmosphere that promotes wellbeing and respect for every individual within the facility. Known for its excellent resident care and commitment to high standards, this nursing home offers solid opportunities for individuals passionate about customer service and healthcare support roles.
The role itself is ce... Show More
The role itself is ce... Show More
Job Requirements
- High school diploma or equivalent
- Prior customer service experience preferred
- Ability to operate multi-line telephone systems
- Basic computer skills
- Ability to follow safety and confidentiality protocols
- Physical ability to perform essential job functions
- Compliance with facility policies and residents' rights
Job Qualifications
- Good communication skills
- Organized and detailed in work performance
- Patience and self-discipline
- Genuine caring for elderly and disabled people
- Ability to maintain confidentiality
- Familiarity with facility policies and residents' rights
- Ability to perform clerical and administrative duties
Job Duties
- Manages the telephone and switchboard
- Operate paging and telephone system as required
- Answers calls timely and courteously
- Directs calls promptly and accurately
- Assists visitors upon arrival to the facility
- Greets visitors courteously
- Provides directions or contacts the person visitor is visiting
- Ensures all visitors and vendors sign in
- Demonstrates customer service skills in every interaction
- Maintains neat and orderly work area
- Performs clerical duties including mail handling, filing, preparing informational packets
- Assists with administrative duties such as data entry, posting accounts
- Orders supplies as directed
- Attends in-service education programs
- Maintains confidentiality of resident and facility records
- Protects residents from neglect, mistreatment, and abuse
- Protects personal property of residents
- Performs other duties as assigned by supervisor or administrator
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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