Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Job Description
Five Star Senior Living is a leading senior living company that focuses on enhancing the quality of life for older adults by providing exceptional care and vibrant community living. The company operates numerous communities across the United States, specializing in a range of senior living options including assisted living, independent living, and memory care. Recognized for its commitment to excellence and compassion, Five Star Senior Living aims to enrich the lives of its residents by fostering an environment of respect, dignity, and engagement. With a focus on holistic wellness, personalized service, and community connection, the company supports both residents and... Show More
Job Requirements
- Must be at least 18 years of age
- Must pass state and company criminal background/drug screens
- High school diploma or equivalent required
- Previous experience in concierge, receptionist, or customer service role
- Ability to work flexible hours including evenings, weekends, and holidays as needed
- Strong interpersonal and communication skills
- Effective time management skills
Job Qualifications
- High school diploma or equivalent
- Previous experience in a concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
- Strong interpersonal and communication skills, with a friendly and professional demeanor
- Excellent organizational and multitasking abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software
- Demonstrates effective time management skills
Job Duties
- Greet and welcome residents, guests, and visitors with a warm and professional demeanor
- Assist residents with a variety of requests, including transportation arrangements, dining reservations, event bookings, and other personal services
- Coordinate with local service providers to arrange services for residents such as dry cleaning, housekeeping, and maintenance
- Provide information and recommendations about local attractions, services, and amenities
- Answer and direct incoming calls promptly and professionally, taking messages as necessary
- Manage front desk operations, ensuring the area is neat, organized, and welcoming
- Maintain and update resident and visitor logs, ensuring accurate and up-to-date records
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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