Receptionist

Corpus Christi, TX, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $13.00 - $17.00

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Flexible Schedule

Training and development opportunities

Job Description

The Flour Bluff Branch, located in Corpus Christi, Texas, is part of a well-established credit union dedicated to providing excellent financial services and products to its members. With a strong focus on community engagement and member satisfaction, this branch is committed to creating a welcoming and efficient environment for all who walk through its doors. The credit union operates with the understanding that personalized service and a strong connection to the members are fundamental to its success and growth within the local area. Known for its member-first philosophy, the Flour Bluff Branch continues to strive for excellence in every interaction,... Show More

Job Requirements

High school diploma or GED required
Minimum 6 months customer service or reception experience
Credit union or financial industry experience preferred
Ability to stand for extended periods and perform wrist/hand manipulation tasks
Vision required for close monitoring of computer screens and documents
Clear speech and hearing for effective communication
Demonstrated positive attitude with strong interpersonal skills
Ability to handle multiple clerical duties and follow precise instructions
Familiarity with Windows operating environment and office equipment
Commitment to annual regulatory compliance training and adherence to policies

Job Qualifications

High school diploma or GED
At least 6 months of customer service or reception experience
Previous credit union or financial experience preferred
Excellent verbal and written communication skills
Ability to engage in relationship building with a positive service-oriented attitude
Basic knowledge of financial products and services
Familiarity with ATM/ITM operations and e-services
Strong organizational skills and attention to detail
Ability to follow regulatory compliance requirements and complete related training
Proficient in using a personal computer and various office equipment including scanner, calculator, copy machine, and debit card imprinter

Job Duties

Greet members and visitors as the official lobby greeter
Update and monitor lobby tracker to manage wait times and route members to the appropriate personnel or department
Serve as ATM/ITM concierge assisting members with machine usage and inquiries
Maintain neatness and appropriate signage in the main lobby area
Assist members with account service requests including check orders, address changes, loan coupon requests, stop payments, and statement copies
Handle issuance and renewal of debit cards and member ID cards, maintain debit card inventory and ensure proper loading and balancing under dual control
Provide backup clerical support including ordering supplies, mail distribution, document preparation, and data forwarding as requested
Monitor and assist members with debit card disputes and educate on smart card features and benefits
Demonstrate understanding and compliance with regulations including BSA, AML, OFAC, CIP, and MDD
Complete annual compliance training and perform other duties as assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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