Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $19.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
employee recognition programs
Job Description
Rick Hendrick Chevrolet Buick GMC is a well-established automobile dealership located at 12050 W Broad Street, Richmond, Virginia. As part of the larger Hendrick Automotive Group, known for its commitment to quality service and customer satisfaction, Rick Hendrick Chevrolet Buick GMC offers a broad range of new and pre-owned vehicles, including Chevrolet, Buick, and GMC models. The dealership prides itself on delivering exceptional automotive services and fostering a welcoming atmosphere that meets the diverse needs of its clientele. It operates within a vibrant and community-oriented environment designed to make every customer experience positive and memorable. Rick Hendrick Chevrolet Buick GMC... Show More
Job Requirements
- High school diploma or equivalent
- up to 3 years of customer service or administrative experience
- basic computer skills
- availability to work evenings, weekends, and some holidays
- ability to maintain regular and predictable attendance
- strong communication skills
- ability to work in a fast-paced environment
- ability to follow safety and company policies
- physical ability to sit for extended periods and use hands for tasks
Job Qualifications
- High school diploma or equivalent
- previous customer service or administrative experience in a high volume environment preferred
- strong organizational skills
- effective interpersonal and communication skills
- basic computer skills including proficiency with Microsoft Office products
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
Job Duties
- Answers incoming calls in a courteous and professional manner
- takes accurate messages
- directs calls to the appropriate department or person
- greets customers as they enter the dealership showroom
- directs customers to the appropriate department or person
- maintains customer satisfaction index (CSI) at or above company standards
- maintains an organized, clean and safe work area
- participates in required training
- records all hours worked accurately in company timekeeping system
- follows safeguards rules and regulations
- demonstrates the company’s core values
- complies with company policies and procedures
- observes all federal, state, local and company safety rules and regulations in the performance of duties
- performs other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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