
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Flexible spending account
Health savings account
401(k) retirement plan
Paid Time Off
Bonuses
equity
Commissions
Job Description
Specialty Program Group (SPG) is the wholesale and Managing General Agent (MGA) division of HUB International, a leading global insurance brokerage. Operating as a holding company, SPG acquires best-in-class underwriting businesses, allowing them to operate independently under distinct brand names known as portfolio companies. This strategic approach enables SPG to maintain the expertise and unique culture of each acquired business while providing them with broad support and resources. HUB International, known for its extensive insurance services and client-centric approach, offers a diverse portfolio of products and services to customers worldwide, fostering innovation and tailored solutions within the insurance industry.
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Job Requirements
- High school diploma
- less than 1 year of relevant experience
- strong customer service skills
- excellent communication skills
- proficiency with Microsoft Office
- ability to work under pressure and meet deadlines
- strong organizational skills
- self-motivated and adaptable
- ability to maintain confidentiality
- willingness to work on-site in Richmond, VA
Job Qualifications
- High school diploma required
- previous work experience in customer service with a successful track record
- excellent written and verbal communication skills
- ability to work well under pressure and meet tight deadlines in a fast-paced environment
- proficiency in Microsoft Suite
- proactive and independent work ethic with strong problem solving and analytical skills
- willingness to be flexible, learn on the job and maintain a can-do attitude
- ability to work in dynamic environment, adapting to changing requirements and collaborating with a wide range of colleagues
- highly organized, self-motivated and goal oriented
Job Duties
- Opens reception area and office by 8:30 am each day and closes reception area at the end of the day
- maintains reception area and all common areas in a clean and tidy manner at all times
- acts as first point of contact for on-site visitors including deliveries by welcoming, determining nature of business and announcing to appropriate personnel
- presents a friendly and professional demeanor at all times
- logs incoming new business submissions for underwriters in a timely manner
- answers incoming telephone calls, determines purposes of callers and forwards calls to appropriate personnel or departments in a friendly and professional manner
- performs backup support to other administrative areas including but not limited to loss runs
- performs clerical duties such as filing, photocopying, collating and printing
- makes appointments for staff including executives
- handles overnight deliveries and all incoming mail
- maintains confidentiality in matters pertaining to management
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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