Receptionist

Port St Lucie, FL, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Health Insurance

Paid Time Off

Professional development opportunities

Employee assistance program

Retirement Plan

Life insurance

Disability insurance

Job Description

The hiring organization is a healthcare program that provides essential services to patients and coordinates various activities through a program manager. This establishment delivers medical and administrative support, ensuring smooth communication flow and confidentiality within a healthcare setting. Their focus is on maintaining a professional, welcoming environment for patients, visitors, and staff. As a part of their team, they emphasize professionalism, patient privacy, and effective communication as fundamental to their operational success.

The role being offered is for a Receptionist position, a cornerstone in managing the day-to-day communication and operational tasks within the program. The Receptionist will be entrusted with res... Show More

Job Requirements

High school diploma or GED
Minimum 1 year of customer service experience
Proficient in using Microsoft Office Suite
Excellent interpersonal skills
Ability to answer calls and greet guests professionally
Ability to maintain confidentiality in handling patient information
Physical ability to lift up to 20 pounds frequently and 50 pounds occasionally
Ability to stand, walk, sit, and perform occasional physical movements such as reaching, climbing, stooping, kneeling, crouching, or crawling
Willingness to work in indoor and outdoor environments and handle potential exposure to aggressive situations and infectious diseases

Job Qualifications

High school diploma or GED
1 year of customer service experience
Knowledge of computer applications including Microsoft Office Suite
Strong interpersonal and communication skills
Ability to maintain confidentiality and handle sensitive information
Proficiency in telephone etiquette and office correspondence
Ability to perform basic typing and clerical tasks

Job Duties

Answers telephone courteously and efficiently and direct calls, as requested
Takes messages accurately and routes them as designated
Acts as a center of communication for program, facilitating the flow of information from outside and within
Receives visitors and ensures that they are appropriately accommodated
Protects the confidentiality of patients and the privacy of staff
Uses computer to type correspondence, reports and other items as requested, ensuring that typing is accurate including but not limited to notes on patient care and environmental issues
Maintains assignment boards, bulletin boards and other communication sources
Maintains supplies of administrative and clinical forms, ensuring that copies of forms are neat and up to date
Maintains medical record storage areas and ensures the security of records
Provides medical record information to agencies and individuals requesting it, ensuring that the request is accompanied by a valid release of information signed by the patient
Obtains information from referring agencies and others who have worked with the patients as requested by clinical staff
Breaks down medical record charts after patient is discharged, ensuring that records are complete before placing them in storage
Relates to patients and staff in a friendly, helpful manner
Addresses problems noted by supervisor and demonstrates willingness to accept responsibility
Protect the privacy of all patient information in accordance with facility privacy policies, procedures and practices, as required by federal and state law, and in accordance with general principle of professionalism as a health care provider
Performs other duties assigned

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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