
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
Career Development
Job Description
Hendrick Chevrolet Cadillac is a prominent automotive dealership located at 3112 W Hwy 74 West, Monroe, North Carolina. As part of the Hendrick Automotive Group, one of the largest privately held dealership groups in the United States, Hendrick Chevrolet Cadillac offers a comprehensive selection of new and pre-owned Chevrolet and Cadillac vehicles. The dealership is renowned for its commitment to customer satisfaction, high-quality service, and trusted automotive expertise. Hendrick Chevrolet Cadillac prides itself on creating a welcoming environment that emphasizes customer care and the delivery of excellent automotive products and services.
The company operates with a strong foundation o... Show More
The company operates with a strong foundation o... Show More
Job Requirements
- previous customer service or administrative experience in a high volume environment
- basic computer skills to utilize the timekeeping system
- basic knowledge of Microsoft Office products
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
- regular and predictable attendance
- ability to work occasional evening hours, weekends and some holidays
- ability to sit and use hands to finger, handle or feel
- ability to talk or hear regularly
- ability to read and comprehend instructions, correspondence and memos
- ability to add, subtract, multiply and divide
- ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Job Qualifications
- GED
- high school diploma
- associate degree
- bachelor degree
- master degree
- doctorate degree
- previous customer service or administrative experience in a high volume environment
- basic computer skills to utilize the timekeeping system
- basic knowledge of Microsoft Office products
- ability to understand and follow instructions
- ability to communicate effectively with customers and company personnel
Job Duties
- Answers incoming calls in a courteous and professional manner
- takes accurate messages
- directs calls to the appropriate department or person
- greets customers as they enter the dealership showroom
- directs customers to the appropriate department or person
- maintains customer satisfaction index at or above company standards
- maintains an organized, clean and safe work area
- participates in required training
- records all hours worked accurately in company timekeeping system
- follows safeguards rules and regulations
- demonstrates the company’s core values
- complies with company policies and procedures
- observes all federal, state, local and company safety rules and regulations in the performance of duties
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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