Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $17.00
Work Schedule
Standard Hours
Benefits
Paid Time Off
401(k)
Employee assistance program
Good Sam Roadside Assistance
discounts
Paid parental leave
Tuition Reimbursement
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Camping World is a leading retailer specializing in the recreational vehicle (RV) lifestyle, providing an extensive selection of RVs, camping gear, accessories, and services to outdoor enthusiasts. Founded with the mission to support and enhance the outdoor and camping experience, Camping World has grown into a national brand known for its high-quality products and exceptional customer service. The company is committed to fostering a positive and inclusive work environment, offering opportunities for growth and professional development for its employees. By combining a passion for the outdoors with a customer-first approach, Camping World aims to create meaningful experiences that inspire individuals... Show More
Job Requirements
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal skills
- Presentation skills
- Relationship-building skills
- Strong ability to take initiative
- Leadership skills
- Ability to take charge of a situation
- Strong sense of personal responsibility
- Reliability
- Desire to work as an integral member of a team
- Strong organizational skills
- Ability to multitask
- Ability to respond effectively to diverse client base
- Proficiency in computer skills including MS Office
- Ability to lift up to 25 lbs and/or move up to 50 lbs with assistive devices
Job Qualifications
- High school education or equivalent
- Previous experience in a high-standard customer service environment preferred
- Excellent interpersonal, presentation and relationship-building skills
- Strong ability to take initiative, coupled with leadership skills and the ability to take charge of a situation
- Strong sense of personal responsibility and reliability, with the desire to work as an integral member of a team
- Strong organizational skills with the ability to multitask
- Ability to effectively respond to and meet the needs of a diverse client base
- Computer skills including MS Office
Job Duties
- First point of contact for customers
- Greet and welcome customers
- Set tone for a positive customer experience
- Check in VIP appointments and direct customers to the appropriate team member(s)
- Coordinate front desk activities including answering and directing incoming phone calls
- Track incoming sales calls in our CRM
- Maintain a strong work ethic with total commitment to success every day
- Assist customers with any questions directed to the reception desk
- Other duties, functions and responsibilities may be assigned to the position as appropriate and necessary
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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