Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.66 - $25.48
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Health spending account
Flexible spending account
lifestyle spending account
Retirement Plan
Paid Time Off
Professional development support
Job Description
The Northside Achievement Zone (NAZ) is a pioneering and dynamic collaborative initiative focused on closing the achievement gap in a geographically designated "Zone" of North Minneapolis. Established with the ambitious goal of eradicating multigenerational poverty through education, NAZ implements a comprehensive, data-driven, and evidence-based model that anchors both children and their families in a cradle-to-career ecosystem providing holistic support. This not only improves educational outcomes but also addresses the socio-economic challenges that families face. As a leading force within the national Promise Neighborhoods and cradle-to-college/career movements, NAZ continually refines and replicates strategies proven effective in addressing complex issues tied to... Show More
Job Requirements
- High school diploma or equivalent
- Proven work experience as a receptionist, front office representative, or similar role
- Proficiency in Google Suites, Microsoft Office
- Experience using a CRM database such as Salesforce
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Excellent written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Good customer service attitude
- Must be able to work five days onsite at NAZ Main Office located in Minneapolis, MN
- Ability to walk up and down stairs, lift, sit, and bend frequently
- Able to operate office machines such as computer, copier, and fax regularly
- Willingness to work occasional evenings and weekends for special events
- Limited travel may be required
Job Qualifications
- High school diploma or equivalent
- Proven work experience as a receptionist, front office representative, or similar role
- Proficiency in Google Suites, Microsoft Office
- Experience using a CRM database such as Salesforce
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Excellent written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Good customer service attitude
Job Duties
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and/or office
- Receive, sort, and distribute (or notify) packages and mail for both incoming and outgoing shipments
- Assist with the distribution of resources to families and NAZ participants
- Answer, screen, and forward incoming phone calls
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
- Assist with building security by accessing the alarm system and reviewing camera footage as needed to support safety procedures and incident resolution
- Update calendars and schedule meetings for staff
- Provide accurate information via email or phone
- Direct general inquiries via email or phone to the appropriate staff or department
- Assist with maintaining updated contact lists and organizing digital files as requested
- Help coordinate meetings/events by sending calendar invites or preparing meeting materials and set up
- Support basic correspondence by drafting simple emails or acknowledgment letters as directed
- Assist with travel arrangements by compiling registration details, printing itineraries, or assembling supporting materials as directed
- Assist with short-term projects as directed
- Assist with the recruiting process, including posting job ads on job boards, coordinating candidate communications, and organizing interview schedules
- Assist with onboarding and orientation materials
- Handle general employee inquiries
- Handle HR documentation and employee records with sensitivity
- Assist with the planning of staff events
- Support other HR projects and initiatives
- Support the processing of financial and in-kind donations, including updates in the development database (Salesforce) to ensure contacts are properly moved through development process and gifts are recorded appropriately
- Support gift acknowledgement process, producing donor letters and receipts on a weekly basis for review
- Print, secure necessary signatures, and mail acknowledgment correspondence
- Conduct regular database updates (including address/email clean, event attendance, de-duping, erroneous entries, etc)
- Distribute other Development correspondence (i.e. pledge reminders) as directed
- Organize digital Development files on the shared drive
- Provide support for the annual SOARNORTH Gala, including guest registration and data entry
- Attend weekly Development team meetings as needed
- Provide administrative support for Development team as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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