Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
401(k) plan with Company Match
mental health coverage
gender affirming benefits
Family building benefits
Paid parental leave
associate discounts
Community Involvement Opportunities
Job Description
Ferguson Enterprises, LLC is a leading supplier of high-quality products and services across a diverse range of industries. Founded in 1953, Ferguson has grown to become a trusted partner supporting sectors such as Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. With approximately 36,000 associates operating across 1,700 locations, Ferguson is a large, dynamic company focused on providing best-in-class products, services, and capabilities. The firm cultivates a community of dedicated associates driven by a shared purpose to build something meaningful and make complex projects simple, successful, and sustainable. Ferguson’s... Show More
Job Requirements
- Minimum of 1 year of customer service experience
- Must be able to handle 250+ calls per day
- Strong problem-solving skills, attention to detail, and self-motivation
- Proven track record of taking ownership and driving results
- Ability to maintain confidential and sensitive information
- Proven ability to work in a fast-paced environment
- Superior time management and organizational skills required
- Must be able to interact and communicate with individuals at all levels of the organization
- Ability to effectively communicate both verbally and in writing
- Ability to efficiently operate computers, tablets, and mobile devices
- Proficiency in Microsoft Office software including Outlook, Word, Excel, PowerPoint, and Access
- Ability to effectively use postal and shipping/receiving systems
Job Qualifications
- Minimum of 1 year of customer service experience
- Must be able to handle 250+ calls per day
- Strong problem-solving skills, attention to detail, and self-motivation
- Proven track record of taking ownership and driving results
- Disciplined self-starter
- Ability to think on your feet and provide real-time analysis and realistic solutions
- Ability to maintain confidential and sensitive information
- Proven ability to work in a fast-paced environment
- Superior time management and organizational skills
- Must be able to interact and communicate with individuals at all levels of the organization
- Adaptable and able to move with changes while maintaining a positive attitude
- Ability to effectively communicate verbally and in writing
- Ability to efficiently operate computers, tablets, and mobile devices
- Proficiency in Microsoft Office software including Outlook, Word, Excel, PowerPoint, and Access
- Ability to effectively use postal and shipping/receiving systems
Job Duties
- Serve as the primary gatekeeper for all associate, vendor, delivery, prospective associate, and guest visitors
- greeting and directing as required
- Assist in ensuring all building access and enhanced health screening policies are followed
- Help maintain workplace security by issuing visitor badges and access cards as necessary and maintaining visitor management system
- Perform routine administrative activities according to the organization's established procedures such as answering telephones, taking messages, photocopying, operating office equipment, and maintaining office or breakroom supplies or other inventories
- Gather, compile, and verify information and enter it accurately into documents such as reports, presentations, or forms and/or office systems such as databases or spreadsheets
- Maintain related equipment and records and prepare purchase orders for necessary supplies
- Monitor, review, and approve standard expenditures to ensure the activities of the office are conducted within established budgets
- Communicate with external equipment suppliers to arrange equipment service and repair
- Coordinate mail and delivery services including receiving, sorting, and distributing incoming mail and preparing outgoing mail
- Assist in the coordination of the hiring process and first-day experience for new associates
- Assist in the coordination of hospitality and associate recognition events
- Respond to or redirect routine inquiries from external or internal sources about the organization, its activities, or processes promptly and accurately
- Maintain a safe, clean, and professional lobby and reception area
- Participate in relevant associate meetings and communicate any concerns to management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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