Five Star Senior Living logo

Five Star Senior Living

Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $20.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Personal and professional growth opportunities
supportive work culture
Meaningful employee engagement
dynamic team environment
competitive compensation
Comprehensive training programs
Community involvement initiatives

Job Description

Five Star Senior Living is an established leader in the senior living industry, committed to providing exceptional care and enriching experiences for older adults. With numerous communities nationwide, Five Star Senior Living strives to create a vibrant and supportive environment where seniors can thrive, enjoy independence, and engage with a compassionate community. The company emphasizes a culture of respect, integrity, and teamwork, ensuring that every resident feels valued and nurtured. Employees at Five Star Senior Living benefit from a positive workplace atmosphere that promotes personal and professional growth, recognizing that their dedication is essential to enhancing the lives of seniors.Show More

Job Requirements

  • Must be at least 18 years of age
  • must pass State and Company criminal background and drug screens
  • high school diploma or equivalent required
  • previous experience in concierge, receptionist, or customer service role, preferably in senior living or hospitality
  • strong interpersonal and communication skills
  • excellent organizational and multitasking abilities
  • proficiency in Microsoft Office Suite
  • ability to work flexible hours including evenings, weekends, and holidays

Job Qualifications

  • High school diploma or equivalent
  • previous experience in concierge, receptionist, or customer service role, preferably in a senior living or hospitality setting
  • strong interpersonal and communication skills with a friendly and professional demeanor
  • excellent organizational and multitasking abilities
  • proficiency in Microsoft Office Suite including Word, Excel, and Outlook
  • ability to work flexible hours including evenings, weekends, and holidays
  • effective time management skills

Job Duties

  • Greet and welcome residents, guests, and visitors with a warm and professional demeanor
  • assist residents with transportation arrangements, dining reservations, event bookings, and other personal services
  • coordinate with local service providers to arrange services such as dry cleaning, housekeeping, and maintenance
  • provide information and recommendations about local attractions, services, and amenities
  • answer and direct incoming calls promptly and professionally, taking messages as necessary
  • manage front desk operations, ensuring the area is neat, organized, and welcoming
  • maintain and update resident and visitor logs, ensuring accurate and up-to-date records
  • handle inquiries and provide accurate information about the community, including services, events, and policies
  • assist with coordination and communication of resident activities and events
  • support residents with minor administrative tasks such as scheduling appointments and making copies
  • manage incoming and outgoing mail and packages, ensuring timely distribution to residents
  • maintain inventory of office and concierge supplies, placing orders as needed
  • assist with the preparation and distribution of resident newsletters and notices

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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please contact the employer.