Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Life insurance
401(k) plan with Company Match
Paid parental leave
Job Description
Ferguson Enterprises, LLC is a leading distributor of quality supplies serving a wide array of industries since 1953. With a legacy spanning over six decades, Ferguson has built a strong reputation for providing best-in-class products, services, and capabilities across multiple sectors including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks, and Residential Digital Commerce. Headquartered in the United States, Ferguson operates approximately 1,700 locations employing about 36,000 associates. The company thrives on a culture of community and shared purpose, encouraging associates to build meaningful careers in a supportive and dynamic environment. Ferguson is... Show More
Job Requirements
- high school diploma or equivalent
- a minimum of 1 year of customer service experience
- ability to handle 250 plus calls per day
- strong problem-solving skills
- attention to detail
- self-motivation
- ability to maintain confidential and sensitive information
- ability to work in a fast-paced environment
- superior time management and organizational skills
- strong communication skills both verbal and written
- proficiency in microsoft office software
- ability to use postal and shipping/receiving systems effectively
Job Qualifications
- a minimum of 1 year of customer service experience
- must be able to handle 250 plus calls per day
- strong problem-solving skills, attention to detail, and self-motivation
- proven track record of taking ownership and driving results
- disciplined self-starter
- ability to think on your feet and provide real-time analysis and realistic solutions
- ability to maintain confidential and sensitive information
- proven ability to work in a fast-paced environment
- superior time management and organizational skills required
- must be able to interact and communicate with individuals at all levels of the organization
- adaptable and able to move with changes while maintaining a positive attitude
- ability to effectively communicate both verbally and in writing
- ability to efficiently operate computers, tablets, and mobile devices
- proficiency in microsoft office software such as outlook, word, excel, powerpoint, access
- ability to effectively use postal and shipping/receiving systems
Job Duties
- serve as the primary gatekeeper for all associate, vendor, delivery, prospective associate, and guest visitors greeting and directing as required
- assist in ensuring all building access and enhanced health screening policies are followed
- help maintain workplace security by issuing visitor badges and access cards as necessary and maintaining visitor management system
- perform routine administrative activities according to the organizations established procedures such as answering telephones, taking messages, photocopying, operating office equipment and maintaining office or breakroom supplies or other inventories
- gather, compile, and verify information and enter it accurately into documents such as reports, presentations, or forms and or office systems such as databases or spreadsheets
- maintain related equipment and records and prepare purchase orders for necessary supplies
- monitor, review, and approve standard expenditures to ensure the activities of the office are conducted within established budgets
- communicate with external equipment suppliers to arrange equipment service and repair
- coordinate mail and delivery services, receive, sort, and distribute incoming mail, and prepare outgoing mail
- assist in the coordination of the hiring process and first day experience for new associates
- assist in the coordination of hospitality and associate recognition events
- respond to or redirect routine inquiries from external or internal sources about the organization, its activities or processes promptly and accurately
- maintain a safe, clean, and professional lobby and reception area
- participate in relevant associate meetings and communicate any concerns to management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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