Receptionist

Cambridge, MA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $22.00 - $24.00

Work Schedule

Standard Hours

Day Shifts

Benefits

401(k) with Company Match

Flexible spending account

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid Time Off

Job Description

We are a well-established residential community management company, overseeing a large community of 501 residential units located in Somerville, Massachusetts. With a focus on providing exceptional service and maintaining a high standard of quality in community living, our company prioritizes a welcoming environment for all residents, visitors, and staff. Known for our attention to operational excellence and resident satisfaction, we strive to create a supportive and efficient workplace that values both professionalism and community engagement. We operate with a commitment to inclusivity and equality, fostering a respectful atmosphere for diverse populations within our managed properties.

The role of Recept... Show More

Job Requirements

High school diploma or GED
Minimum 2 years experience in customer service or reception
Ability to hear phone tones and communicate effectively
Ability to lift up to 10 pounds occasionally
Ability to bend, pull, and file documents occasionally

Job Qualifications

Minimum 2 years experience in customer service or reception
High school diploma or GED is required
Must have the ability to deal efficiently with residents and the public
Ability to maintain composure, communicate clearly, and keep work areas organized
Ability to relate to and work effectively with individuals from diverse backgrounds
Bilingual in Spanish is a plus

Job Duties

Answer phones throughout the day, forward all phone correspondence to the proper department or employee
Greet visitors, vendors, residents and direct them to the proper place or person
Manage all incoming and outgoing mail to ensure correspondence is delivered or sent in a timely manner
Conduct complete inventory of office supplies needed by office staff at least once a month
Order any office supplies needed
Provide immediate action on any urgent or emergency call by contacting the appropriate department or person
Monitor and maintain access system, parking protocol, and resident storage
File documents as requested and ensure delivery of resident notices
Monitor all cleaning needed in the office and communicate needs to the cleaning personnel
Assist with work order documentation
Communicate with tenants, vendors, and co-workers to complete assignments
May be required to assist Property Manager with special projects as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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