Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Part-time schedule
weekend shifts
Employee Discounts
Training opportunities
friendly work environment
Job Description
North Ranch Country Club is a prestigious private club known for its exceptional facilities and welcoming atmosphere. The club features an array of amenities including golf courses, dining options, and an exciting new Athletic Center designed to cater to the health and wellness needs of its members. This club prides itself on a strong membership base that enjoys a variety of exclusive social and recreational activities throughout the year. With a commitment to outstanding service and member satisfaction, North Ranch Country Club continues to stand out as a leader in luxury club experiences within its region.
The Receptionist po... Show More
The Receptionist po... Show More
Job Requirements
- High school diploma or GED or higher
- Minimum of two years in a resort, club or hospitality industry setting
- Excellent customer service skills
- Excellent oral and written communication skills
- Working knowledge of multi-line telephone equipment, reservation systems, and club software programs
- Ability to type at least 50 wpm
- Proficient in word processing, spreadsheet, and email programs
- Ability to enforce rules and regulations
- Ability to handle multiple tasks concurrently
- Knowledge of emergency roles
- Must be able to reach, bend, stoop, stand, and lift up to 40 pounds
- Ability to sit for prolonged periods
- Comfortable working in environments with moderate noise level
Job Qualifications
- High school diploma or GED or higher
- Minimum of two years in a resort, club or hospitality industry setting
- Excellent customer service skills
- Excellent oral and written communication skills
- Working knowledge of multi-line telephone equipment, reservation systems, and club software programs
- Ability to type at least 50 wpm
- Proficient in word processing, spreadsheet, and email programs
- Ability to enforce rules and regulations promptly and courteously
- Capability to handle multiple tasks concurrently while meeting deadlines
- Knowledge and ability to perform required roles during emergency situations
Job Duties
- Answer the telephone
- transfer calls to proper extensions
- take messages for members and staff
- Greet members and guests
- Provide schedules and other club information to members and guests
- Sort and distribute incoming mail
- Collect and post outgoing mail, including overnight mail services
- Arrange and maintain member charge records in alphabetical or numerical membership order
- Maintain supplies of club information for members
- Fulfill members’ requests
- perform general office work such as word processing, filing, and operating copy and fax machines
- Work on special projects as assigned
- Maintain supply inventories for the reception area
- Report the presence of unauthorized visitors in or around club facilities
- Perform other duties as required by the manager on duty
- Accept meal and function reservations
- Maintain daily reservations for spa, massage therapists, or tennis/pickleball courts
- Enforce attire guidelines
- Maintain member and guest records, including visits by guests and member charges
- Assist with mailing monthly statements to members
- Greet job applicants filling out applications
- Control traffic flow in the lobby or reception area
- Turn on music in the lobby and reception area
- Maintain the appearance of the reception area
- Perform member-family relations responsibilities, including checking obituaries, preparing and sending thank-you letters, get-well cards, flowers, and birthday greeting cards
- Manage a lost and found program
- Assemble new member and catering packets
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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