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Great Clips

Receptionist

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

Flexible Schedule
competitive pay
Employee Discounts
Training and Development
Supportive team environment
Opportunities for career advancement
Hands-on experience in the beauty industry

Job Description

Great Clips is a leading hair salon franchise in the United States, known for providing convenient, affordable, and high-quality hair care services. With over 4,000 locations nationwide, Great Clips has earned a reputation for its consistent customer experience and commitment to community involvement. The company focuses on making every visit a positive and welcoming experience, ensuring clients leave satisfied and eager to return. As a part of the beauty industry, Great Clips invests in training and support for its team members, fostering a culture of growth, teamwork, and excellent customer service.

The role of Receptionist at Great Clips is ... Show More

Job Requirements

  • Must be a cosmetology or barbering student
  • Ability to warmly greet and communicate with customers
  • Experience or interest in customer service
  • Ability to process transactions accurately
  • Effective organizational and time management skills
  • Comfortable working in a fast-paced retail environment
  • Flexible availability including evenings and weekends

Job Qualifications

  • Currently enrolled as a cosmetology or barbering student
  • Strong communication and interpersonal skills
  • Basic knowledge of retail products is a plus
  • Ability to multitask in a fast-paced environment
  • Commitment to great customer service
  • Ability to work flexible hours including peak salon times

Job Duties

  • Warmly greet customers
  • Communicate and educate the customer on Great Clips processes, Online Check-in and the Wait Time Monitor
  • Process transactions and issue receipts
  • Provide general knowledge of retail products and make recommendations
  • Manage the flow of customers between check-in and the service
  • Maintain cleanliness and sanitation of the front desk and lobby area
  • Answer phone calls and manage communications
  • Inform customers about services
  • Update customer records with contact information
  • Assist stylists in maintaining salon cleanliness and sanitation
  • Work a flexible schedule, including peak times
  • Deliver great customer service
  • Work efficiently in a fast-paced environment
  • Resolve customer issues effectively and efficiently

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location