Job Overview
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Job Description
The hiring establishment is a company that prioritizes excellent customer service, efficient communication, and adherence to company standards and policies. This company operates in an environment where employees are expected to exhibit a professional personal appearance and demonstrate strong interpersonal skills. They maintain a structured work environment that values teamwork, attention to detail, and the ability to work with a diverse group of people. The company operates indoors in air-conditioned areas and requires employees to work during evenings, weekends, and holidays as necessary. The organization also mandates compliance with federal, state, and local regulations that govern its business operations, emphasizing... Show More
Job Requirements
- High school diploma
- Ability to read and comprehend instructions and information
- Professional personal appearance
- Excellent communication skills
- Ability to meet companys production and quality standards
- Customer service skills
- Excellent attention to detail
- Works well in a team environment
- Able to work with a diverse group of people
- Spend time indoors in air-conditioned areas
- Work evening weekend and holiday work hours as required
- Understand the terminology of the business and keep abreast of technology changes in products and services
- Know and understand the federal state and local requirements which govern the companys business
- Follow lawful directions from supervisors
- Understand and follow work rules and procedures
- Participate in performance management
- Uphold the companys non-disclosure and confidentiality policies and agreements
Job Qualifications
- High school diploma
- Ability to read and comprehend instructions and information
- Professional personal appearance
- Excellent communication skills
- Customer service skills
- Excellent attention to detail
- Works well in a team environment
- Able to work with a diverse group of people
Job Duties
- Answer incoming customer calls and direct to the proper departments
- Ensure that all customer calls are answered timely
- Scan documents and upload into the DMS system
- Assist customers in getting the License plates once they are processed
- Attend company meetings as required
- Maintain a follow-up system that encourages follow through with assigned projects
- Establish personal performance goals consistent with company standards
Job Location
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